GreyMatter Specialist

ReliaQuest, LLC; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Generous Paid Time Off

Competitive compensation plans

Tuition and certification reimbursement

Employer-supplemented health coverage

Free lunch on Fridays

Job summary

ReliaQuest, LLC is seeking a GreyMatter Specialist in Pune District, India. This multi-faceted role emphasizes threat detection, engineering, and incident response. The ideal candidate will handle customer challenges, optimize security alerts, and conduct investigations while providing valuable recommendations.

Applicants should possess a Bachelor's degree and a solid understanding of IT and cybersecurity, along with excellent communication skills. Benefits include competitive compensation, health coverage, and tuition reimbursement.

Qualifications

• Bachelor’s degree in a related field.
• Understanding of cybersecurity and IT disciplines.
• Must demonstrate excellent communication skills.

Responsibilities

• Serve as a trusted technical advisor to customers.
• Triage security alerts for optimal performance.
• Conduct advanced investigations and threat hunts.

Skills

Cybersecurity understanding

TCP/IP protocols

Communication skills

Analytical skills

Education

Bachelor’s degree in a related field

Tools

SIEM

Bash

PowerShell

Python

Job description

A GreyMatter Specialist is a multi‑faceted role that combines threat detection, engineering, and incident response. You’ll develop a diverse skill set that normally takes years to learn, all within the first year, and solve real‑world challenges for enterprise customers.

Responsibilities

• Be a trusted technical advisor, resolving customer challenges from start to finish.
• Provide analysis and recommendations to customers based on alert activity, response playbook availability, and investigations.
• Triage and fine‑tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts to ensure optimal performance.
• Integrate and configure log sources for existing customers.
• Troubleshoot and resolve issues related to data parsing and ingestion to ensure smooth operations and data accuracy.
• Independently integrate and configure log sources, handling both administrative tasks and ad hoc requests efficiently.
• Deploy and fine‑tune detection rules using GreyMatter Detect.
• Employ the Cyber Analysis Methodology to conduct investigations.
• Conduct advanced investigations, including Tier 3 incidents, ad‑hoc threat hunts, and customer‑requested analyses.
• Communicate effectively with customers regarding engineering and Incident Response (IR) escalations.
• Spend 75% of your day in front of the customer.

Required Qualifications

• Bachelor’s degree in a related field.
• Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network architecture, and security incident response.
• Knowledge of TCP/IP protocols, network analysis, and network/security applications.
• Basic knowledge of Linux/Unix operating systems.
• Ability to blend your technical and communication skills to advise the customer.
• Must demonstrate great attitude, energy, and effort.
• Must be adaptable, focused, accountable, and helpful.
• Must demonstrate excellent verbal and written communication skills (English language).

Preferred / Optional Experience

• Certifications such as Network+, Security+, CySA+.
• 1‑3 years’ experience as a Security/Network Administrator or equivalent knowledge.
• Prior SIEM experience and/or administration.
• Hands‑on experience with parsing data, log formats, regular expressions.
• Scripting experience (bash, PowerShell, Python).
• Multiple OS experience (mac, windows).
• Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, firewall solutions, offensive security tools).

Benefits

• Generous Paid Time Off plan.
• Competitive compensation plans.
• Tuition and certification reimbursement.
• Employer‑supplemented medical, dental, and vision coverage.
• In‑depth technical and leadership training to assist with career advancement.
• Additional mental and physical wellness benefits.
• Free lunch on Fridays.

ReliaQuest is an equal‑opportunity employer. ReliaQuest is a drug‑free workplace.