GrayQuest – Assistant Vice President – Risk Management GrayQuest

The Corporate Institute; Mumbai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

GrayQuest is hiring for an Enterprise & Portfolio Risk Manager to oversee risk across the organization, including credit, collections, and operations for unsecured lending. The role emphasizes building risk policies, scoring systems, and early-warning signals in partnership with data and analytics teams.

Ideal candidates will have 5–10 years of experience in consumer finance risk, a strong background in analytics, and hands-on AI usage.

Qualifications

• Must have consumer finance experience across risk, credit and/or collections.
• Strong quantitative and analytical ability; ability to turn data into decisions.
• Hands-on user of AI tools in risk functions.

Responsibilities

• Own end-to-end risk across the company within an integrated framework.
• Define risk policies, underwriting scorecards and KPIs.
• Own credit underwriting and operations for unsecured lending.
• Lead collections strategy and early-warning feedback loops.
• Hire, mentor and manage the credit team; build an AI-fluent risk team.
• Collaborate with IT, Operations, Finance, Legal, Compliance, Product and Analytics.

Skills

Consumer finance experience

Credit risk

Collections risk

AI fluency

Analytical ability

Education

Tier-1 education background

Job description

About the job:

GrayQuest is building Indias largest education-focused financial services platform embedded fee financing, lending and insurance powering 7,000+ educational institutions, from leading universities to schools across the country. As we scale, the quality of our risk, credit and collections engine is what separates durable growth from fragile growth.

What Youll Own:

Enterprise & Portfolio Risk Management:

• Own end-to-end risk across the company: operational risk, institution and partner-level risk, and individual customer (parent) credit risk, within a single, integrated risk management framework spanning all GrayQuest products.
• Keep NPAs, delinquencies and credit losses within board-approved thresholds; establish and continuously refine credit-rating and scoring systems.
• Set objectives for measuring, monitoring, evaluating and mitigating risk exposure, with timely, decision-grade reporting to leadership.
• Champion a culture of risk awareness across the organisation, so risk thinking is embedded in product, sales and operations, not bolted on afterwards.

Policy, Scorecards & KPIs:

• Partner with the leadership team to define the right risk policies, underwriting scorecards and KPIs for each product and product type within the GrayQuest ecosystem.
• Continuously innovate and update underwriting logic, proprietary policy rules and early-warning signals in conjunction with the Data & Analytics team.
• Ensure all policies remain compliant with RBI digital lending norms, IRDAI corporate-agent requirements and the expectations of our lending partners.

Credit Underwriting & Operations:

• Own credit underwriting and credit operations across the unsecured lending book, consistently tracking the market and translating shifts into implications for the company.
• Run risk due diligence for onboarding new schools, colleges, universities and institutional partners.
• Build dynamic, predictive monitoring systems for the credit risk team, with strong controls and clear audit trails.

Collections & the Early-Warning Feedback Loop:

• Provide an overview and direction for the collections function, managing performance and translating collections behaviour into structured intelligence.
• Capture early-warning feedback and signals from collections behaviour and feed them back into the onboarding and sign-up process for new customers.
• Close the loop: use delinquency and collections insight to continuously sharpen onboarding screening and further optimise risk policies, so the system improves with every cohort.

Team Leadership & Development:

• Hire, mentor, train and manage the credit team underwriters and credit-operations analysts, on a day-to-day basis.
• Build a high-performing, AI-fluent risk team and set the standard for how modern, data-driven credit work is done at GrayQuest.

Cross-Functional Collaboration:

• Work closely with IT, Operations, Finance, Legal, Compliance, Product and Analytics to ensure risk is embedded across the customer and institution lifecycle.

What Were Looking For:

• Consumer finance experience, above all. The single most important thing for us is a strong background in consumer finance ideally in consumer credit risk or collections risk with a real feel for how individual customers behave through the lending lifecycle.
• 5 to 10 years of relevant experience across risk, credit and/or collections at a bank, NBFC, credit card company or fintech, spanning underwriting, credit operations and collections.
• A heavy, hands-on user of AI. Someone who already uses AI tools extensively in their own work and will bring that into almost every aspect of the risk function.
• A very quick learner who can pick up new domains, tools and problems fast and put them to use straight away.
• A Tier-1 education background though we are very open to making exceptions for the right person.
• Working knowledge of credit-risk practices and the regulatory landscape, RBI digital lending norms in particular.
• Strong quantitative and analytical ability, and the judgement to turn data into decisions.
• Excellent communication, organizational and people-management skills, and the ability to build a culture of risk awareness across the organization.