GRASIM INDUSTRIES LIMITED ( ADITYA BIRLA GROUP) Looking for Department Head – IT (Harihar[...]

GRASIM INDUSTRIES LIMITED ( ADITYA BIRLA GROUP); Harihara; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

An established industry player is seeking a skilled IT Manager to oversee the design and administration of IT infrastructure. This role involves providing technical support across departments, managing the IT budget, and ensuring data security in a rapidly evolving technological landscape. The ideal candidate will drive change management initiatives and foster a culture of continuous improvement while aligning IT strategies with business objectives. Join a forward-thinking company where your expertise will significantly impact operations and user satisfaction, enabling the organization to thrive in a competitive market.

Benefits

Health Insurance

Flexible Working Hours

Training and Development Programs

Performance Bonuses

Employee Recognition Programs

Qualifications

• Proven experience in managing IT infrastructure and providing technical support.
• Strong understanding of project management and budget management.

Responsibilities

• Design and implement IT policies and procedures for effective operations.
• Manage annual IT budget and oversee project phases from conception to completion.

Skills

IT Infrastructure Management

Project Management

Budget Management

Technical Support

Data Security

Change Management

Customer Centricity

Regulatory Compliance

Education

Bachelor's Degree in Information Technology

Master's Degree in Business Administration

Tools

ERP - SAP

Cloud-based Systems

Help Desk Software

Job description

Job Purpose: To design and administer IT infrastructure efficiently and effectively and support the company’s users to leverage IT in day-to-day operations.

Job Context & Major Challenges

Job Context: Grasilene Division was set up in 1977 to manufacture Viscose Staple Fibre with a capacity of 12 Tons per day, which was gradually increased to 240 Tons per day.

Other Major Challenges

• Managing digital projects under a single governance process, making enterprise-wide integration a challenge.
• Investing in transforming digital operations.
• Speedy redressal of grievances.
• Designing solutions that enable business processes without the support of external agencies.
• Integrating various Stand-alone Applications as per functional users’ requirements.
• Maintaining pace with global advancements by migrating to ERP – SAP.
• Providing latest facilities like LAN, WAN, E-mailing, and Internet.
• Strengthening the usage of Information Technology through various technologies and applications.

Major Challenges

• Delivering proper solutions for growing users’ needs and aligning existing systems with changing business scenarios.
• Reduction of manual processes and non-value adding activities through new secured and automated Workflow Applications.
• Implementation of new concepts like eProcurement, eBusiness, etc.
• Ensuring high uptime of IT assets in a corrosive environment.
• Retaining skilled manpower due to high demand in the market.
• Keeping track of technological innovations in a rapidly changing IT market.
• Ensuring data security from internal/external threats.
• Managing crisis situations due to hardware/software failures.
• Adapting new technologies with reduced resources in a timely manner.
• Reducing manual intervention in preparing complex reports.

Key Result Areas

KRA (Accountabilities)

KRA1: IT Maintenance

• Provide technical support for all departments and processes.
• Manage all aspects of information and functional systems.
• Manage communications and relationships between IT and other departments.
• Provide help desk and technical services assistance.
• Design, develop, implement, and coordinate IT policies and procedures.
• Ensure security of IT assets and data.
• Collaborate with stakeholders to develop and maintain an IT roadmap.

KRA2: IT Budget Management

• Manage annual IT budget and ensure cost-effectiveness.
• Oversee all phases of projects from conception to completion.
• Serve as technical lead for system implementation projects.
• Manage multiple cloud-based systems.

KRA3: Change Management

• Advise management about technological changes needed.
• Enable a continuous improvement culture.
• Facilitate inter and intra unit learning.
• Identify opportunities for joint improvement projects.

KRA4: Project Management

• Identify, plan, and implement key CAPEX projects.
• Provide management with project status updates.

KRA5: Planning & Budgeting

• Propose department P&B and update progress.

KRA6: Customer Centricity

• Create awareness about customer centricity.
• Act on customer complaints promptly.
• Conduct customer satisfaction surveys.

KRA7: People Management

• Facilitate appropriate training for competency gaps.
• Encourage recognition culture at the workplace.
• Ensure safety and environmental awareness among employees.

KRA8: Regulatory Compliance

• Ensure adherence to relevant regulatory compliances.