Graduate Engineering Trainee

I00M05 Wipro GE Healthcare Private Limited; Karnataka; On-site; INR 350,000 - 600,000; Full time

Job summary

GE HealthCare is a leading global medical technology and digital solutions innovator. This role focuses on services and maintenance activities on customer sites, ensuring high-quality work within a defined operations framework.

Responsibilities include quote generation, data entry, customer service, and collaboration with sales and Inside teams to route leads and support continuous improvement in processes and productivity.

Qualifications

• Proficient verbal and written communication.
• Engineering degree with specialization in ECE/Mech/Civil/Biomedical.
• Candidates graduating in 2025 with 70% or 7.0 CGPA.
• Willing to travel and support client service needs.

Responsibilities

• Quote generation and follow up activities with customers or sales teams.
• Data entry and enrichment to support installed base cleanup and integrations.
• Provide exceptional customer service to GE business partners and customers.
• Promote continuous improvement in processes and productivity with customers.
• Inbound lead routing and support for sales teams.
• Assist GE sales and service teams to attract and serve customers faster.
• Follow-up sales opportunities and support Inside sales Team Leaders.
• Handle incoming customer requests and provide necessary support.
• Understand and comply with internal company policies.
• Other project support as needed.

Skills

Verbal and written communication

Education

Engineering degree (ECE/Mech/Civil/Biomedical) AICTE-approved

Job description

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step-by-step sequence of standard operational tasks which need to be followed to achieve an end result. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

• Quote generation and follow up activities (coordinating with customer or sales team member by phone and/or email)
• Data entry and enrichment to support installed base cleanup and database integrations
• Provide exceptional customer service to our GE business partners and their customers
• Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
• Inbound lead routing
• Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality.
• Provide well defined leads to sales representatives
• Follow-up sales opportunities and support the work of Inside sales Team Leaders
• Handle incoming customers-requests, and provide them with the necessary support
• Get to know, understand and deliver different customer service processes
• Understand and fulfil all regulations of the internal policies of the company
• Other project support as needed

Required Qualifications & Eligibility Criteria

• A fulltime degree in engineering with a specialization in ECE/ Mech/Civil/Biomedical, from a AICTE approved or govt accredited university.
• Candidate graduated or graduating in 2025 respectively, with an aggregate of 70% or 7.0 CGPA.
• Applicants shouldn’t have any backlogs.
• Proficient subject matter knowledge of Electronics and Electrical & Mech.
• Willing to travel as assigned and / or attend the client service needs, under minimal supervision.

Desired Characteristics

• Proficient verbal and written communication skills.
• Service focused.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. We expect all employees to act with humility, build trust, lead with transparency, deliver with focus, and drive ownership – always with unyielding integrity.

Additional Information

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.