Gold Loan Officer

Poonawalla Fincorp; Bhuj; On-site; INR 250,000 - 420,000; Full time

Job summary

Poonawalla Fincorp in Bhuj, Gujarat seeks a gold loan officer to manage applications, assess credit risk, and serve customers. You will ensure smooth processing and high service quality in a fast-paced environment.

Responsibilities include maintaining thorough records, collaborating with internal teams, and delivering exceptional customer service while resolving issues promptly. Experience in retail lending is a plus.

Responsibilities

• Manage and process gold loan applications efficiently.
• Conduct thorough credit assessments and risk analyses on customers.
• Build and maintain strong relationships with existing and potential customers.
• Provide exceptional customer service and resolve complaints professionally.
• Collaborate with internal teams to achieve business objectives.
• Maintain accurate records and reports of gold loan transactions.

Job description

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• Manage and process gold loan applications efficiently.\
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• Conduct thorough credit assessments and risk analyses on customers.\
\
• Build and maintain strong relationships with existing and potential customers.\
\
• Provide exceptional customer service and resolve complaints professionally.\
\
• Collaborate with internal teams to achieve business objectives.\
\
• Maintain accurate records and reports of gold loan transactions.\
\