GMx Operations Support PM

EY; Ernakulam; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Continuous learning

Diversity and inclusion culture

Job summary

EY Global Delivery Services (GDS) seeks an experienced Project Manager to support strategic transformation, GTM and thought leadership initiatives. You will drive program coordination, governance, and operational alignment across multiple workstreams and stakeholders.

Key responsibilities include planning, tracking, risk management, and governance reporting, coordinating with EY GDS and EY US teams, and preparing leadership updates to ensure timely execution of strategic initiatives across

Qualifications

• 9–12 years of experience in project/program management.
• Bachelor’s degree in any discipline.
• Experience managing end-to-end projects with traditional, Agile and Hybrid approaches.
• Experience setting up PM governance frameworks.
• Experience creating and managing artefacts like Project plan, RACI, Risk Register, Budget tracker.
• Hands-on PM domain experience with global projects and senior leadership.
• Strong written and verbal communication.
• Organizational, interpersonal and analytical skills.
• Willingness to adapt roles to evolving business needs.
• Ability to work across global time zones.

Responsibilities

• Drive program coordination, execution governance and operational alignment across multiple workstreams.
• Develop and manage integrated project plans with cross-functional teams across business, operations, technology, marketing, and sector functions.
• Track progress, risks, dependencies and ensure timely execution across workstreams.
• Coordinate with global stakeholders to support execution readiness and governance reviews.
• Prepare leadership updates, status reports and governance materials.
• Support PMO governance and reporting across strategic initiatives and campaigns.
• Coordinate with EY GDS and EY US teams for alignment and execution.
• Facilitate communication and escalation across stakeholders and leadership sessions.

Skills

Project Management

Stakeholder management

Communication skills

Organizational skills

Analytical skills

Attention to detail

Time management

Flexibility

Education

Bachelor's degree

Tools

MS Project

Planner

Word

PowerPoint

Excel

Azure DevOps

Job description

The program – An overview

Integrated Solution Suites (ISS) is an EY program that brings together business, technology, operations, finance, and risk solutions into one connected approach for clients. Instead of working in silos, teams collaborate across functions to help organizations solve business problems, improve performance, modernize processes, and deliver measurable outcomes across industries and sectors.

The opportunity

We are looking for a strong Project Manager to support strategic transformation, GTM, and thought leadership initiatives by driving program coordination, execution governance, and operational alignment across multiple workstreams and stakeholder groups.

Roles and Responsibilities

• Program and Project Management
• Support the planning and execution of strategic ISS initiatives, including timelines, milestones, dependencies, and governance activities
• Develop and manage integrated project plans in collaboration with cross-functional teams across business, operations, technology, marketing, and sector functions
• Track project progress, priorities, risks, and dependencies to help ensure timely execution across multiple workstreams
• Coordinate across global stakeholders to support execution readiness, alignment, and follow-through on key actions and deliverables
• Facilitate project reviews, status updates, leadership checkpoints, and governance discussions to drive visibility and accountability across initiatives
• PMO Governance and Reporting
• Support planning, coordination, and execution across strategic initiatives, campaign plans, and leadership priorities
• Manage project timelines, trackers, risks, dependencies, and follow-ups across multiple workstreams
• Coordinate with cross-functional teams and senior stakeholders to drive alignment and execution readiness
• Prepare leadership updates, status reports, meeting materials, and governance reviews to provide clear visibility on progress and priorities
• Help bring structure, accountability, and operational discipline to fast-moving strategic programs and transformation initiatives
• Stakeholder Management and Cross-functional Coordination
• Support coordination across EY GDS and EY US teams to help drive alignment and execution across strategic initiatives
• Work closely with cross-functional teams to track progress, manage follow-ups, and ensure timely completion of key activities
• Help facilitate communication across stakeholders by maintaining clear updates on priorities, risks, dependencies, and action items
• Support leadership meetings, working sessions, and operational readiness activities across ongoing programs and campaigns
• Assist in managing project trackers, escalations, dependencies, and coordination activities across multiple workstreams
• Risk, Change and Continuous Improvement
• Track and help manage project risks, issues, dependencies, and changes across ongoing initiatives and workstreams
• Proactively follow up on delivery challenges and support teams in identifying mitigation actions and next steps
• Coordinate with stakeholders to help resolve issues, manage escalations, and maintain execution momentum
• Support improvements across project management processes, reporting, trackers, templates, and governance activities
• Assist with project closeout activities including documentation, lessons learned, knowledge transfer, and transition support where needed

To qualify for the role, you must have

• Overall - 9 to 12 years of experience
• Graduate – bachelor’s degree – Any discipline
• Experience of Managing end -2-end projects. Minimum 9 + years of corporate experience with at least 4+ years of Project Management
• Experience setting up PM & Project Governance frameworks
• Experienced in creating and managing project artefacts e.g., Project plan, RACI, Risk Register, Budget tracker etc
• Hands on experience in core Project Management domain. Experience managing Traditional, Agile and Hybrid projects.
• Experience managing complex Global Projects and working with Global teams & Senior Leadership
• Exceptional communication skills - both written and verbal
• Demonstrate strong organizational skills and structured thinking abilities
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Willingness to adjust responsibilities to align with developing business needs
• Flexible to Support various Global time zone depending on the need

Skills And Attributes Required

• Hands-on Project Management experience
• Hands-on experience managing Traditional, Agile or Hybrid Projects
• Exceptional communication skills - both written and verbal
• Demonstrate strong organizational skills and structured thinking abilities
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs

Ideally, you’ll also have

• Knowledge in PMBOK concepts
• Knowledge in Project Management tools
• Expert in MS Project/Word/PowerPoint/Excel - working knowledge of MS office
• Knowledge in Project Management methodologies like Agile, SCRUM, Waterfall, Hybrid etc
• PMI Certifications will be an added advantage

Technologies and Tools

• Expert in MS Project / Planner/ Word / PowerPoint / Excel - working knowledge of MS office.
• Azure DevOps exposure (desirable)

What we look for

• Willingness to unlearn the learnings
• Time Management
• Listening skills
• Communication skills (Comprehend, verbal & written)
• Excellent Stakeholder management skills
• Due diligence and decision-making skills
• People management experience
• What we offer

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy.

We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

As a global leader in assurance, tax, transaction, and advisory services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.