GM - Principal Architect : Pega, BPM & Finance

Vodafone; India; On-site; INR 5,000,000 - 8,000,000; Full time

Job summary

Vodafone VOIS seeks an experienced Enterprise Architect to define and govern architecture for workflow automation, case management, and finance systems. You will lead Pega and BPM initiatives, drive AI-enabled transformations, and ensure scalable, secure integrations across SAP, SuccessFactors, ServiceNow, and cloud platforms.

The role requires 12+ years in enterprise architecture, strong governance, and executive stakeholder engagement to align technology with business strategy across global

Qualifications

• Extensive enterprise architecture experience and delivery track record.
• Pega LSA, TOGAF and related certifications are required.
• Strong BPM, workflow orchestration, and integration architecture skills.
• Experience designing API-led architectures and enterprise data governance.
• Background in finance or shared services contexts preferred.

Responsibilities

• Lead end-to-end architecture of Finance, HR, and workflow platforms.
• Define roadmaps, standards, governance, and solution strategies.
• Act as design authority for complex enterprise apps and integrations.
• Govern Pega, BPM solutions, and decisioning capabilities.
• Drive adoption of AI, GenAI, and intelligent automation in operations.
• Partner with Finance, HR, and Business stakeholders to standardize processes.
• Govern enterprise integrations across Pega, SAP, SuccessFactors, ServiceNow, Power Platform, Azure.
• Promote API-first, event-driven patterns and data interoperability.
• Influence platform strategy and transformation priorities at executive level.

Skills

Pega LSA

TOGAF

BPM & workflow

API-led integration

AI & GenAI

Finance domain

Stakeholder mgmt

Telecom experience

SAP/SuccessFactors

ServiceNow

Azure & Power Platform

Tools

Pega

SAP

SuccessFactors

ServiceNow

Power Platform

Azure

Job description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced enterprise architect to define and govern enterprise-wide architecture for workflow automation, case management, decisioning, and financial business systems across VOIS. This role combines deep expertise in Pega architecture, business process management, enterprise integration, low-code platforms, intelligent automation, and finance transformation. The successful candidate will provide architectural leadership for business-critical platforms, establish governance standards, and drive scalable, secure, reusable, and AI-enabled solutions that support Vodafone’s digital transformation objectives.

What you’ll do

• Lead end-to-end architecture, design, and delivery of enterprise Finance, HR, Workflow, and Automation platforms.
• Define technology roadmaps, architecture standards, governance frameworks, and solution strategies aligned to business objectives.
• Act as the design authority for complex enterprise applications, digital transformation initiatives, and cross-functional integrations.
• Lead architecture and governance of enterprise-scale Pega and BPM solutions, including workflow orchestration, case management, business rules, and decisioning capabilities.
• Drive adoption of intelligent automation, AI, GenAI, and workflow technologies to improve operational efficiency and user experience.
• Partner with Finance, HR, and Business stakeholders to simplify, standardize, digitize, and automate critical business processes.
• Define and govern enterprise integration architecture across Pega, SAP, SuccessFactors, ServiceNow, Power Platform, Azure, and Data & Analytics platforms.
• Drive API-first, event-driven, and reusable integration patterns while ensuring enterprise data governance and system interoperability.
• Influence platform strategy, architecture decisions, technology investments, and transformation priorities through effective governance and leadership.
• Lead architecture reviews, governance forums, and executive stakeholder discussions to ensure strategic alignment and solution quality.
• Strengthen enterprise capabilities across architecture, BPM, integrations, financial systems, automation, and emerging technologies.

Who you are

• Extensive experience in enterprise application delivery and architecture, with 12+ years of relevant experience.
• Pega Lead System Architect (LSA) certification, Infinity 26 certification, and TOGAF certification.
• Proven expertise in Business Process Management (BPM) and workflow orchestration.
• Strong experience designing enterprise integrations and API-led architectures.
• Strong understanding of finance and shared services business processes.
• Experience leading complex global transformation programmes.
• Excellent stakeholder management and executive communication capabilities.
• Telecom and finance domain experience.
• Experience integrating SAP Finance and SuccessFactors solutions.
• Knowledge of Workato, ServiceNow, Power Platform, Camunda, and Azure Integration Services.
• Experience with AI, GenAI, and intelligent automation solutions.
• Demonstrated ability to shape architecture strategy, governance, and enterprise-scale transformation outcomes.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to influence enterprise-wide architecture strategy and transformation initiatives.
• Exposure to large-scale global programmes across finance, HR, workflow, and automation domains.
• Ability to shape AI-enabled business solutions and digital transformation outcomes.
• Opportunity to collaborate with senior business and technology leaders across multiple markets.
• Platform to drive innovation, standardisation, governance, and operational excellence at scale.

What skills you will learn

• Advanced enterprise architecture governance and transformation leadership.
• Enterprise-scale AI, GenAI, and intelligent automation implementation practices.
• Financial systems transformation and digital process optimisation.
• Modern API-first and event-driven integration architecture patterns.
• Strategic stakeholder engagement, investment governance, and executive-level influence.
• Cross-platform architecture across Pega, SAP, SuccessFactors, ServiceNow, Power Platform, Azure, and analytics ecosystems.

VOIS Equal Opportunity Employer Commitment

Vodafonerecognisesand celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Follow us on social media

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.