Global Service Delivery – Invoice to Pay Team Leader

Ebro Electronic GmbH; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Xylem in Bangalore is seeking a Global Service Delivery – Invoice to Pay Team Leader to manage a high-volume AP team. The role focuses on processing supplier invoices via Coupa or SAP S/4HANA, validating against POs and GRs, and resolving complex discrepancies across a multi-currency environment.

The ideal candidate has 6–10+ years in AP, strong GST/TDS knowledge, and experience in a Global Shared Services Centre.

Qualifications

• Bachelor’s degree in commerce, accounting, or finance.
• 6–10+ years’ experience in Accounts Payable.
• Hands-on experience with Coupa S2P and SAP S/4HANA.
• Strong understanding of GST & TDS compliance and Americas nuances.
• Good communication skills (English).
• Experience working in a Global Shared Services Centre.
• Knowledge of SOX and internal controls.
• Prior experience in high-volume invoice environment.
• High attention to detail.
• Strong time-management.
• Process improvement mindset.
• Problem-solving ability.
• Customer-service orientation.

Responsibilities

• Manage team to process supplier invoices through Coupa (Rossum/ CSP / 2-way & 3-way matching) or SAP for specific requirement (Intercompany).
• Ensure team validate invoice details against Purchase Orders and Goods Receipts.
• Support team to resolve exceptions such as price variance, quantity mismatch, duplicate invoices.
• Manage team responsible for posting non-PO invoices using approved workflows in Coupa.
• Ensure team transfer and post approved invoices into SAP S/4HANA (FI module).
• Ensure correct application of GST (IGST, CGST, SGST) and TDS deductions or other specifications from local countries.
• Make sure team validate tax codes during invoice posting in SAP.
• Support audit requirements (internal/external).
• Follow SOX and internal control procedures in S2P environment.
• Handles complex, high-value and multi-line invoices.
• Handles international and multi-currency invoices.
• Works independently with minimal supervision.
• Resolves 90–100% issues independently.
• Identify process improvements.

Skills

Accounts Payable

GST compliance

TDS compliance

English communication

Coupa S2P

SAP S/4HANA

Global SSC experience

Education

Bachelor’s degree in commerce, accounting, or finance

Tools

Coupa S2P

SAP S/4HANA

Job description

## Global Service Delivery – Invoice to Pay Team LeaderBewerbenremote type: Hybridelocations: Bangaloretime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49869Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.**Essential Duties/Principal Responsibilities*** Manage team to process supplier invoices through Coupa (Rossum/ CSP / 2-way & 3-way matching) or SAP for specific requirement (ex: Intercompany transaction)* Ensure team validate invoice details against Purchase Orders and Goods Receipts* Support team to resolve exceptions such as price variance, quantity mismatch, duplicate invoices* Manage team responsible for posting non-PO invoices using approved workflows in Coupa* Ensure team transfer and post approved invoices into SAP S/4HANA (FI module)* Ensure correct application of GST (IGST, CGST, SGST) and TDS deductions or other specifications from local countries* Make sure team validate tax codes during invoice posting in SAP* Support audit requirements (internal/external)* Follow SOX and internal control procedures in S2P environment* Handles complex, high-value and multi-line invoices* Handles international and multi-currency invoices* Works independently with minimal supervision* Resolves 90–100% issues independently* Identify process improvements* Uses professional judgement* Acts proactively and anticipates issues* Provide support to suppliers on: + Invoice submission via Coupa Supplier Portal + Payment status and remittance advice + Documentation requirements* Liaise with Procurement and Business users to resolve invoice holds or other issues* Monitor and work toward improving AP KPIs such as: + Invoice cycle time + First-pass yield + Touchless processing rate + On-time payment % + Low error rate (<1–2%)* Assist with month-end closing activities and reconciliation* Support continuous improvement initiatives**Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:*** Bachelor’s degree in commerce, accounting, or finance* 6 –10+ years’ experience in Accounts Payable* Hands-on experience with **Coupa S2P and SAP S/4HANA*** Strong understanding of **GST & TDS** compliance and Americas nuances* Good communication skills (English)* Experience working in a **Global Shared Services Centre*** Knowledge of SOX and internal controls* Prior experience in high-volume invoice environment* High attention to detail* Strong time-management* Process improvement mindset* Problem-solving ability* Customer-service orientation* Ability to work with tight deadlines* Manage high volumes of transaction* Advanced oral, written, and interpersonal communication skills. Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.* Preferred – Finance and or Procurement background**Physical Demands** (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)* Work is conducted in an office environment.* Regularly required to sit, stand, walk, reach with hands and arms, and move about the facility.* Ability to use hands and fingers dexterously to operate office equipment.* Regularly required to listen, talk to, and see employees daily via Teams or Online application.* Vision abilities required by this job include close vision.**Work Environment** (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)* Office: Standard office equipment; work performed in an office setting free from any disagreeable elements.* Standard weekly job hours: 40 hours / 5 days of week* This requires the employee to work onsite three days per week (Tuesday to Thursday)* This role operates within a two-shift structure (9:00 AM – 6:00 PM IST and 12:00 PM – 9:00 PM IST) to support North America. The specific shift assignment will be determined during the recruitment and selection process, and the successful candidate will be expected to work in one of the assigned shifts.* For employees assigned to the Late Shift (12:00 PM – 9:00 PM IST), Xylem will provide company-arranged transportation from the workplace to the employee’s home to ensure safety.* This position would be in Xylem Bangalore Office (Karle Town Center).