Global HR Systems Enablement Lead

McCormick & Company; Gurugram District; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

McCormick & Company seeks a Global HR Systems Enablement Lead to provide advanced support for SAP SuccessFactors and global HRIS processes. The role leads optimization projects and collaborates with OneHR, McIT, and cross-functional partners to drive system adoption and consistency.

The candidate will develop and deliver HRIS training, documentation, and guidance for global users, ensuring an effective and user-friendly HR technology experience.

Qualifications

• 5+ years of overall experience with at least 3 years in SuccessFactors administration.
• Strong ability to work in a dynamic, fast-paced environment with urgency and collaboration.

Responsibilities

• Provide advanced support for HR system & processes, including Tier 3 requests.
• Utilize SAP SuccessFactors to resolve issues and improve adoption across global users.
• Create and maintain global documentation, process maps, user guides and training materials.
• Lead projects to optimize HRIS and standardize processes across the organization.

Skills

SuccessFactors

HRIS admin

Stakeholder collab

Tools

SAP

Job description

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.

Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.

While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America.

Position Overview

• The Global HR Systems Enablement Lead is responsible for providing advanced functional and operational support for McCormick’s global HR technology portfolio, including SAP SuccessFactors modules.
• This role serves as a subject matter expert for complex system issues, end-to-end process execution, and ongoing system optimization to ensure a stable, effective, and user-friendly HRIS experience for employees and HR stakeholders globally.
• The role leads short- and long-term continuous improvement initiatives and projects that enhance, integrate, and standardize HR processes across McCormick’s global HRIS platform.
• Working closely with global stakeholder teams across McCormick’s OneHR model, McIT, and other cross-functional partners, this position helps drive HR technology priorities, improve system adoption, and support global process consistency.
• In addition, the HR System Operations Lead is responsible for developing and delivering HRIS user training, documentation, and guidance to enable effective and optimal use of SuccessFactors and related HR technology solutions.

Key Responsibilities

• Provide advanced support for HR system & processes. Including resolving Tier 3 user and stakeholder support requests.
• Use advanced specialized knowledge of the SAP SuccessFactors system to address system breaks and continuously improve HRIS effectiveness through technology adoption and process development
• Create and maintain documentation, including process mapping, user guides, and training materials for Global users of SuccessFactors. This includes delivering effective global user training.
• Leverage process expertise to lead projects to continue to optimize and increase adoption of HRIS technology to create a stable, user-friendly HR system.

Required Experience

• 5+ years of overall experience, with at least 3 years in SuccessFactors administration.
• Ability to work in a highly dynamic environment responding to challenges with a strong sense of urgency and commitment to deliver. Ability to collaborate with stakeholders to achieve objectives.

Interpersonal Skills

• Skills and HPO Competencies - Business Expertise - Hands-on SuccessFactors experience and implementing end to end processes to support a global organization.
• Problem Solving - This position requires advanced levels of problem solving abilities to ensure employees have successful resolution of their issues.
• Nature of Impact - Directly responsible for working with clients throughout the business to understand and resolve issues. This position will have a global effect by ensuring our employees have access to the HR technology portfolio.
• Interactions - The candidate will interact frequently with the key internal stakeholders to resolve issues.
• Effective written and verbal communication and presentation skills.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.