Global Benefits Specialist (Fixed Term Contract)

DoorDash India; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

DoorDash India seeks a Global Benefits Specialist to design and stand up scalable benefits programs on a 12-month fixed term contract. You will collaborate with People Ops, Payroll, Finance, Legal, and vendors to ensure compliant, exemplary total rewards offerings across markets.

You will manage enrollment cycles, monitor regulatory changes, and drive data-informed decisions with tools like Google Sheets/Excel and Workday. Excellent communication and cross-functional collaboration are essential.

Qualifications

• 4–6 years of benefits/total rewards experience across multi-country programs.
• Bachelor's degree or equivalent in HR or a business-related field.
• Working knowledge of benefits compliance across multiple jurisdictions, including India.
• Experience with HRIS platforms (Workday preferred) and SaaS HR integrations.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.

Responsibilities

• Build and own key benefits initiatives end-to-end for India and other markets.
• Support enrollment cycles and optimize administration processes (Workday).
• Monitor regulatory requirements across markets to ensure compliance.
• Contribute to budget tracking and analyze claims and utilization data.
• Support vendor management, including brokers and insurers and renewal/RFPs.
• Serve as escalation point for People Operations on complex queries.
• Collaborate with stakeholders across functions to deliver programs.
• Develop employee communications such as enrollment guides and FAQs.

Skills

Data-driven mindset

Attention to detail

Cross-functional collaboration

English communication

Education

Bachelor's degree or equivalent (HR or business-related)

Tools

Workday

Job description

Global Benefits Specialist (Fixed Term Contract)

About the Team

Our Total Rewards - International Benefits team is a truly global team, with members based across the USA, UK, Hungary, and Finland, supporting benefits across our Wolt, Deliveroo and DoorDash brands, working together to deliver excellent, compliant benefits programs across every market we operate in. We're builders and problem solvers at heart. We navigate complex multi-country regulations, design compliant processes, and make benefits and leaves easy to understand and frictionless to use. As we continue to scale globally, this role plays a key part in maintaining that bar of excellence.

About the Role

We're looking for a Global Benefits Specialist to join our Total Rewards - International Benefits team on a 12-month Fixed Term Contract based in India. This is a build-and-implement mandate: you'll design and stand up new benefits programs and processes that can scale at speed through automation, working closely with People Business Partners, Payroll, Finance, Legal, and external vendors to ensure our benefits offerings are compliant and operationally excellent.

You're excited about this opportunity because you will…

• Build and own key benefits initiatives end-to-end, administering and supporting statutory and supplementary local benefits programs in India and across multiple other countries.
• Support benefits enrollment cycles and drive improvements to administration processes and systems (preferably Workday).
• Monitor regulatory requirements across relevant markets, ensuring benefit programs comply with local legislation, collective labor agreements, and industry standards, including India's evolving Labour Codes as they come into force.
• Contribute to budget tracking and reporting, analyzing claims and utilization data to identify trends, surface risks, and make data-informed recommendations.
• Support vendor management activities, including day-to-day liaison with brokers and insurers, tracking performance, and supporting renewal and RFP processes.
• Act as an escalation point for People Operations and employees on complex benefits queries, applying sound judgment to resolve sensitive issues and mitigate risk.
• Collaborate with cross-functional stakeholders including; People Operations, People Business Partners, Procurement, Legal, Tax, and Finance to ensure smooth program delivery and alignment.
• Develop and maintain employee-facing communications, including enrollment guides, FAQs, and digital content, to help employees understand and access their benefits.

We're excited about you because…

• You bring 4–6 years of experience in benefits, total rewards, or a related HR discipline, with exposure to multi-country benefit programs.
• You hold a Bachelor's degree or equivalent, ideally in HR or a business-related field.
• You have working knowledge of benefits compliance requirements across multiple jurisdictions, including India.
• You're familiar with HRIS platforms (Workday preferred) and understand how benefits processes integrate with SaaS HR systems.
• You're highly organized with exceptional attention to detail, comfortable managing multiple priorities and deadlines simultaneously.
• You have a data-driven mindset, with advanced proficiency in Google Sheets and/or Excel, and are comfortable working with data to identify trends, detect errors, and support decision-making.
• You're proactive and solutions-oriented, able to work independently on assigned workstreams and escalating ambiguity appropriately.
• You build strong relationships across functions and geographies, and have a growth mindset — eager to deepen subject matter expertise and take on increasing scope over time.
• You have excellent written and verbal communication skills, with near-native fluency in English, and can translate complex benefits topics into clear, employee-friendly language.
• You're comfortable working across time zones and engaging a global employee population via email, messaging, and video, and can prepare clear, well-structured reports and presentations for HR and business stakeholders.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users— from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.