Global Benefits Manager

Ryan LLC; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ryan LLC is seeking a Manager, Global Benefits to lead benefits administration, operations, and governance. The role emphasizes India benefits with scope to extend to additional countries as the model evolves.

You will guide a small team, partner with local leaders, brokers, and global teams, and ensure compliant, high-quality benefits delivery. Ideal candidates have 7–8 years in benefits, strong stakeholder management, and a track record of cross-country projects in a multinational environment.

Qualifications

• Bachelor’s degree in HR, Business Admin, Finance or equivalent required.
• 7–8 years of progressive benefits experience in global or multi-country environments.
• Strong India benefits knowledge including insured benefits, statutory requirements, and compliance.
• Experience supporting benefits across multiple countries, especially Asia Pacific or global setups.
• Prior experience leading a small team is required.

Responsibilities

• Lead and coach a small benefits team across assigned countries.
• Build strong relationships with local leadership, brokers, and vendors.
• Act as SME for benefits, with emphasis on India.
• Manage inquiries, escalations, renewals, and vendor coordination.
• Support enrollment activity and benefits communications for teams.
• Ensure processes are documented and aligned with Ryan’s service expectations.

Skills

Benefits management

People leadership

Stakeholder management

Vendor management

India benefits expertise

Education

Bachelor’s degree in HR / Business Admin / Finance

Tools

Workday

MS Office

Job description

Why Ryan?

Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth

About the Role

The Manager, Global Benefits is a highly visible, hands-on role responsible for leading benefits administration, operations, and governance across assigned countries. The role will initially focus on India and the Philippines, with the potential to support additional countries as Ryan’s global benefits operating model evolves. This position requires deep knowledge of India benefits, experience managing benefits in a multi-country environment, and the ability to work effectively with local leadership, global teams, brokers, vendors, and People Group partners. The Manager will serve as a trusted benefits subject matter expert, bringing operational discipline, strong stakeholder management, and a team member-focused approach to benefits delivery. This role will also lead a small benefits team of approximately 2 to 3 team members, providing day-to-day guidance, coaching, workload management, and support to ensure accurate, timely, and consistent execution of benefits processes. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always, and demonstrate accountability in how they lead work, partner with others, and serve team members.

Duties and Responsibilities

People

• Lead, coach, and support a small benefits team responsible for benefits administration and operations across assigned countries.
• Create a positive team member experience by ensuring benefits programs are administered accurately, consistently, and with a high level of care.
• Build strong working relationships with local leadership, People Group partners, brokers, vendors, and global benefits stakeholders.
• Act as a trusted benefits subject matter expert for assigned countries, with particular emphasis on India benefits.
• Support clear benefits communication, education, and change management for team members and local People Group teams.
• Develop team capability by providing guidance, feedback, training, and process clarity.

Client

• Serve as the primary benefits lead for assigned countries, initially focused on India and the Philippines.
• Manage benefits inquiries, escalations, issue resolution, renewals, vendor coordination, and employee-facing benefits support.
• Partner with local leadership and People Group teams to provide practical benefits guidance that balances compliance, market practice, cost, and team member experience.
• Work with brokers and vendors to ensure service levels, claims support, renewal execution, and team member experience expectations are met.
• Support enrollment activity, benefits communications, employee education sessions, and related materials.
• Ensure benefits processes are clear, well-documented, and aligned with Ryan’s service expectations.

Value

• Lead the administration, renewal, and governance of benefits programs across assigned countries.
• Bring deep expertise in India benefits, including insured benefits, statutory requirements, broker and carrier management, renewal cycles, claims escalation, compliance, and employee communications.
• Support benefits activity for additional countries as Ryan’s global benefits operating model evolves.
• Identify opportunities to streamline benefits administration, reduce manual work, improve controls, and create more consistent processes across geographies.
• Partner with global benefits leadership to support benefit program decisions, vendor management, renewals, benchmarking, and cost analysis.
• Review plan documents, insurance policies, benefit guides, enrollment materials, and vendor communications for accuracy and alignment with local requirements.
• Support benefits due diligence and integration activities for mergers, acquisitions, and international expansion.
• Maintain appropriate benefit records, vendor files, renewal materials, process documentation, and audit controls.
• Monitor vendor performance, team member feedback, utilization trends, and operational issues to identify risks and improvement opportunities.
• Support global benefits projects as assigned, particularly where operational coordination, reporting, vendor follow-up, or cross-country execution is required.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience required.
• At least 7 - 8 years of progressively responsible experience in benefits administration, benefits operations, total rewards, or a related discipline in a global or multi-country environment required.
• Deep India benefits experience strongly preferred, including experience with insured benefits, broker relationships, renewals, claims escalations, statutory benefits, compliance requirements, and employee communications.
• Experience supporting benefits across multiple countries, particularly in Asia Pacific, the GCC, or a global corporate environment, strongly preferred.
• Prior experience managing or leading a small team required.
• Experience working with global teams, regional stakeholders, local leadership, brokers, vendors, and corporate centers of excellence required.
• Experience with mergers and acquisitions, benefits integration, vendor transitions, process improvement, governance, or shared services/operations models preferred.
• Strong project management, stakeholder management, communication, analytical, and problem-solving skills required.

Computer Skills

To perform this job successfully, an individual must have advanced skills in Microsoft® Word, Excel, Outlook, PowerPoint, Access, Internet navigation and research, compensation research tools, and Workday.

Work Environment

Standard indoor working environment. Occasional long periods of sitting or standing while working.

Independent Travel Requirement

30 to 40%.

Equal Opportunity Employer

Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Ryan welcomes and encourages applications from people with disabilities.

*Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities*