GLNS Data & System Care – Manager

Pfizer; Chennai District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

Pfizer in Chennai seeks an experienced Data Operations Manager to lead data accuracy, confidence and stewardship across Global Logistics & Network Services. You will manage a team of Data Analysts, drive data governance, and partner with cross-functional teams to deliver trusted planning and analytics outputs.

The role requires strong SQL, BI, and Python skills, with experience in data management, analytics and stakeholder leadership in a global pharma context.

Qualifications

• Hands-on experience in SQL queries and data exploration.

Responsibilities

• Lead a Data Operations team in a hybrid setup, recruiting, coaching and mentoring talent.

Skills

SQL

Tableau

Power BI

Python

Data Governance

Stakeholder Management

Team Leadership

Data Quality

Education

Bachelor’s degree in a relevant field

Tools

DATAIKU

SQL Databases

Job description

**JOB FOCUS**This role is at Manager level within the organization with in-direct people managerial responsibilities in a hybrid model with an extended partner. The role is expected to demonstrate a very strong leadership in driving initiatives and drive actions in close collaboration with cross functional teams with PGS – Data business Owners, UDH Data Management team, Planning, Analytics along with Digital and Cross functional teams with in GLNS & beyond to build robust governance of Data Management.The role is responsible for leading all Data Accuracy, Confidence & Stewardship priorities supporting Global Logistics & Network Services, able to delivery accurate reporting to support business and ensure Zero Defects in Data Quality.The role is expected to manage a strong team of Data Analyst & Lead Data Analysts in the space of Data Operations. Team Management – Recruitment onboarding, coaching, mentoring, grooming talent are the very crucial aspects on this role in either hybrid model or with in PfizerThe role is also responsible to manage data for every shipment is being capture in Integrate Platform Services. Provide leadership in driving Data Management roadmap. Validating various data models to build Data Quality metrics – Data Availability & Data Accuracy to ensure accuracy of Planning and Analytics outcomes used by various stakeholders with in GLNS & Beyond.The scope of the role is ‘end to end’ data management from forwarders, plants through international logistics centers to the commercial markets/3rd party customers in distributor markets. Data Accuracy, Data confidence and Data Stewardship are key strategic deliverables on this role for categories of Data including Transactional Data, Planning Data, Master Data in close collaboration with all key stakeholders with in GLNS and beyond working in PGSThe role will require effective communication, strong cross functional team management in a matrix set-up along with Data teams in in-direct reporting structure in order to independently drive and coordinate with colleagues in regional, site and global functional teams and Pfizer’s contracted Global Freight Forwarders. **JOB SUMMARY - MAIN AREA’S OF RESPONSIBILITY / ACCOUNTABILITIES****Data Strategy Design, Development and Deployment*** Leads the development of the Data Strategy associated with strong data connections across different environments and deployment of Strategy ensuring Data Accuracy & Stewardship.Build Data Accuracy governance with PGS wide stakeholders and drive quarterly-monthly-weekly Data Accuracy governance.**Business Subject Matter Expert*** Demonstrate Leadership capabilities to be able to manage the overall Global Logsitics Data Management capabilities as a Business Subject Matter Expert in the space of Data Management supporting the stakeholders**Communication, Team & Stakeholder Management*** Interfaces regularly with cross functional teams to support the vision of Data Strategy roadmap to develop strategy and demonstrate Data Accuracy, Confidence & Stewardship progress and enablement in line with GLNS Vision* Lead a team of Data Operations in Hybrid model at Analyst & Lead Data Analyst level and takes end-to-end responsibility of recruiting, coaching, mentoring and grooming talent.* Connects Data Operations team with all E2E stakeholders (ex. Digital, Supply Chain, GLNS, Plants, AMP Hubs, Markets, Finance, etc.).* Drive process and project alignment and standardization**Change Management / User Adoption*** Play pivotal role in adoption journey of newly designed Data Operations team connecting to various platforms connecting cross functional leads within GLNS with greater level of acceptance of the new solutions in line with IMEX Adoption process across global GLNS Locations at different Tiers.**Integrated Manufacturing Excellence (IMEX)*** Instrumental in orchestrating Tier 2 process, standard work across PCTs and ensure robust application of IMEX standards, metrics, and continuous improvement loops. Supporting Data Availability, Accuracy & Stewardship**KEY PERFORMANCE INDICATORS (KPI)*** On-Time Delivery of the Project milestones with strong collaboration with global cross functions by leading cross functional (Digital & Business) teams to drive Data Confidence* Lead Data Quality, Integrity & Compliance of the GLNS analytics reports & Logistics Planning functionalities supporting stakeholders.* Strong Stakeholders Management representing Global Data Operations team in global forums.**QUALIFICATIONS*** Bachelor’s degree with 15+ years within Digital & Technology environment with in E2E supply chain* Strong skills in managing extended and virtual teams, with range of x-functional stakeholders.* Extremely strong background in Data Management – Metrics development, Driving Accuracy, Confidence & Stewardship**Experience*** Hands-on experience in SQL queries and data exploration. Understand relational databases and familiar with Business Intelligence tools (Tableau, Power BI, etc.).* Proven analytical skills, including technical skills with Business Intelligence platforms.* Has good knowledge of Analytics, Data management, Order management, logistics execution and visualization platforms. Ability to design and develop with deep understanding of technology – SQL, Database Management, Query languages.* Excellent in designing Pseudocode using condition, loop, and recursion approaches to drive logic design.* Experienced in Python or similar scripting programming languages will be a plus.* Problem solving and critical thinking.* Highly developed communications skills critical – able to manage at multiple levels in the organization, written and verbal.* Hands-on experience in Demand Planning, Supply Planning, Inventory Planning, Logistics operations, Manufacturing at different capacities in roles at Market & regional level in Consumer Health & Pharma environment supporting digital application development would be an added advantage to drive business impact* Hands on experience in Tableau (Must), Python (Must), DATAIKU (Must), SQL, Database Management, Query languages**COMPETENCIES – PERSONAL CAPABILITIES*** Manages Projects Effectively - utilizes project management skills to effectively manage and implement the results of initiatives.* Strong stakeholder and Team management capabilities in a global matrix set-up* Creative and Innovative Thinking – identifies opportunities to improve systems and processes in a new way, maximizing business impact.* Strong analytical abilities- deal with multiple inputs, discern and judge applicability of information versus process requirements.* Ability to engage with Pfizer Digital to convert business requirements to technical specifications.* Identify Continuous opportunities on data and improve accuracy of the tool that are being deployed in-house and drive cross functional teams for necessary action.* Ability to drive Test Management for technical development team to validate the data of a tool.* Creative and Innovative Thinking – identifies opportunities to improve systems and processes in a new way, maximizing business impact and drive the continuous improvement journey.* Knowledge on Analytics tools such as Tableau, Creator, ETL etc.* Desire to learn, develop and adapt to changes involved with evolving requirements.* Build Partnerships / Relationships - takes action to build collaborative relationships with regional / local logistics teams, Global Finance, IT and external partners.* Must be detailed oriented with the ability to translate regulatory requirements into logistics strategy.