General Mills Looking for Consultant- IT Infrastructure at Mumbai, Maharashtra, India

General Mills; Mumbai Suburban; On-site; INR 8,00,000 - 15,00,000; Full time

Job summary

An established industry player is seeking a passionate IT Infrastructure Consultant to join their dynamic team in Mumbai. This role involves managing IT activities, supporting digital transformation, and ensuring the reliability of critical systems. You will collaborate with various teams to lead procurement processes, oversee asset management, and provide exceptional support to users. If you have a strong background in IT infrastructure, excellent communication skills, and a proactive mindset, this is an exciting opportunity to make a significant impact in a global organization known for its beloved brands. Join a company that values innovation and is committed to making a difference in the food industry.

Qualifications

• 8+ years of experience in IT infrastructure with strong leadership skills.
• Bachelor's degree in IT or a related field is required.

Responsibilities

• Manage asset inventories and ensure compliance with audits.
• Lead IT procurement and manage invoicing for IT utilities.
• Provide desktop support and ensure reliability of IT systems.

Skills

Interpersonal Communication

Desktop Productivity Tools (Power BI, Tableau, MS apps)

Systems and Network Troubleshooting

Networking Certifications

ITIL Certifications

Analytical Skills

Leadership

Service Now

IT Budget & Procurement

Billing & Invoicing Knowledge

Education

Bachelor’s degree in Information Technology

Tools

Power BI

Tableau

SCCM

Intune

Air Watch

Job description

Shift Timings: 9-6pm or 11-8pm

About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good.

Job Overview
Role: Consultant-IT infrastructure
Location: Mumbai
The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the Global Digital Transformation initiative at General Mills in capacity of an IT Infrastructure Consultant. This role will report into Manager – Regional Infrastructure Services in India and functionally collaborate with TAM, Finance, Networks, Operations and Support Functions. It is an Individual contributor role. In this role, you will advise lead, manage, and support all site Information Technology (IT) activities.

Role Responsibilities

1. Asset Management - Running and analysing inventories of all assets, liaising with vendors to obtain best practices, ensuring financial records are up to date and accurate, reporting on finance and forecasting budgets, maximising profitability, managing asset disposal as per government policies, and ensuring 100% compliance on all audits.
2. IT Budget & Procurement - Lead and manage all phases of IT procurement, evaluate and identify the needs of organisation and stakeholders, research suppliers, products, and direct the sourcing process.
3. Invoicing - Processing of Invoices of IT Utilities, Telecommunication, Service Provider.
4. Run & Protect - Ensures reliability and protection of critical systems related to local site operations including IT Infrastructure, WAN/LAN connectivity, servers, printing and phone systems.
5. Desktop Support - Undertakes desktop problem management and resolution – 2nd & 3rd line technical support for site users.
6. Customer Service - Works closely with business users with full understanding of business processes, acting with urgency and empathy to resolve issues.
7. Problem management and Incident resolution - Provides timely response to requests for support, consultancy, and issue resolution.
8. Provision of business tools & knowledge - Accountable for ensuring hardware lifecycles are adhered to in line with Digital & Technology recommendations.
9. Cyber and Physical Security - Works closely with Compliance Teams to ensure correct processes are implemented across the site.
10. New Technology Support - Collaborate with global Digital & Technology groups to implement new technologies.

Must-have technical skills and experience

1. Strong interpersonal communication and relationship-building skills.
2. Advanced proficiency in current desktop productivity tools such as Power BI, Tableau, MS apps, SCCM.
3. Advanced proficiency in systems and network troubleshooting.
4. Certifications in Networking, ITIL, Microsoft certifications.
5. Analytical skills to identify problems and deliver solutions.
6. Proven results in leadership.
7. Familiar with Service Now – Asset Management, STPI, Non STPI.
8. Self-motivated with a mindset for success.
9. IT Budget & Procurement, Knowledge on Billing & Invoicing.
10. Bachelor’s degree in information technology (or related field).
11. 8+ years’ experience in the field.

Good to have skills

1. Knowledge on Intune, Air watch.
2. Cloud Technologies.