Job Title: Gen AI Engineer
Position: Software Engineer
Experience: 5 - 8 Years
Position ID: J0526-0788
Category: Software Development
Shift: General Shift
Work Mode: Work from office all 5 Days
Primary location: Chennai, India
CGI Office: DLF Chennai
Client location: Kandanchavady, Old Mahabalipuram Road, Chennai
Employment Type: Full Time
Education : BE/B.tech/ME/M.Tech
Required qualifications to be successful in this role
Position Description:
We are looking for an experienced GEN AI Engineer with strong Telecom Network domain expertise to drive intelligent automation and analytics across network operations. The role focuses on applying AI/ML techniques to OSS platforms (e.g., NetAct), RAN/Core networks, and network data to improve performance, reliability, and operational efficiency.
The ideal candidate should have a blend of AI/ML capabilities, telecom domain understanding, and data engineering exposure, with the ability to convert business/network problems into scalable AI solutions.
Analyse existing applications and systems to identify opportunities for AI-driven enhancements, and drive AI-led innovation by proposing high-impact use cases to improve operational efficiency, automation, and overall system performance.
Key Responsibilities
- AI/ML Solution Development for Telecom
- Network anomaly detection
- Fault prediction and root cause analysis
- Traffic forecasting and capacity optimization
- Predictive maintenance
- Telecom Domain Integration (OSS / RAN / Core)
- Work closely with OSS platforms (e.g., NetAct), SON, and network management systems
- Understand RAN/Core network architecture and integrate AI models into operational workflows
- Translate network-level challenges into data-driven solutions
- AI-Driven Automation & AIOps
- Implement AIOps capabilities for
- Enable closed-loop automation using AI insights
- Data Engineering & Pipeline Development
- Build and manage data pipelines for ingesting telecom data from multiple sources
- Work with big data technologies (e.g., Spark, Kafka, Hadoop – preferred)
- Ensure data quality, preprocessing, and feature engineering
- AI Integration in DevOps / CI-CD
- Integrate AI models into CI/CD pipelines for continuous deployment and monitoring
- Enable model lifecycle management (MLOps)
- Work with containerized environments (Docker, Kubernetes)
- Stakeholder Collaboration
- Collaborate with
- Participate in use case identification, solution design, and implementation discussions
- Governance, Security & Compliance
- Ensure compliance with data privacy, security, and telecom regulations
- Implement best practices for model governance and explainability
Must-Have Skills
- AI / ML
- Strong experience in Machine Learning / Deep Learning
- Hands-on with Python (NumPy, Pandas, Scikit-learn, TensorFlow/PyTorch)
- Experience in time-series analysis, anomaly detection, predictive modeling
- Telecom Domain
- Strong understanding of:
- Hands-on exposure to OSS tools (e.g., NetAct, SON, EMS/NMS) is a strong advantage
- Data & Platforms
- Experience with:
- Understanding of data pipelines and ETL processes
- DevOps / Cloud
- Exposure to:
- Understanding of MLOps concepts
Good-to-Have Skills
- Experience with AIOps platforms or observability tools
- Knowledge of 5G / ORAN ecosystems
- Exposure to GenAI use cases (log analysis, RCA, automation assistants)
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Understanding of network automation frameworks
Soft Skills
- Strong analytical and problem-solving mindset
- Ability to work in cross-functional and global teams
- Effective communication with both technical and business stakeholders
- Proactive and ownership-driven approach
Key Success Metrics
- Reduction in network incidents and MTTR
- Improved prediction accuracy and model performance
- Increased automation in network operations
- Faster issue detection and resolution
- Business impact through AI-driven insights