Fund Servicing Specialist

JPMorganChase; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JPMorganChase is seeking a Fund Servicing Specialist IV in Mumbai to join a dynamic operations team. You will work with diverse teams, external vendors, and consultants, applying fund servicing policies to solve problems and improve processes.

Strong listening, questioning, and cybersecurity awareness will be essential to protect our clients and operations. You will participate in design thinking to enhance efficiency, scale, and resilience of the servicing platform, contributing to client

Qualifications

• Baseline knowledge of fund servicing operations and related policies.
• Strong listening and questioning skills to understand client needs.
• Exposure to innovation and design thinking to improve efficiency and resilience.

Responsibilities

• Execute routine fund servicing transactions following established processes.
• Apply advanced fund servicing policies to resolve non-routine issues.
• Use listening and questioning skills to address client needs while protecting operations from threats.
• Apply design thinking to improve efficiency, scale, and resilience of the servicing platform.

Skills

Active listening

Questioning techniques

Fund servicing knowledge

Design thinking

Job description

Job Description

Join JPMorganChase as a Fund Servicing Specialist IV and become a key player in our dynamic fund servicing operations. This role offers a unique opportunity to work closely with diverse teams, external vendors, and consultants, while contributing to the improvement of our processes. Experience career growth and skill development in a supportive environment. Be part of a team that makes a significant impact on our clients and the wider community.
As a Fund Servicing Specialist IV within JPMorganChase, you will play a pivotal role in our fund servicing operations, working closely with various teams, external vendors, and consultants. You will be expected to apply your knowledge of fund servicing policies and procedures to solve problems and contribute to the improvement of existing processes. Your strong listening and questioning skills will be crucial in understanding and addressing the needs of our clients. Your work will have a significant impact on our team and contribute to the overall success of our department.

Job Responsibilities

• Execute routine fund servicing transactions, ensuring adherence to established processes and procedures, while also handling non-routine tasks of low complexity.
• Apply advanced knowledge of fund servicing policies and procedures to identify and resolve non-routine but not overly complex issues, contributing to the improvement of existing processes.
• Utilize proficient listening and questioning skills to understand client needs and provide appropriate solutions, while also ensuring the protection of our operations and clients from potential threats through cybersecurity and anti-fraud measures.
• Begin to apply innovation and design thinking techniques to challenge and improve the efficiency, scale, and resilience of our operating platform.

Required Qualifications, Capabilities And Skills

• Baseline knowledge or equivalent expertise in fund servicing operations, including understanding of related policies and procedures.
• Demonstrated proficiency in active listening and questioning techniques, with the ability to understand and address client needs effectively.
• Initial exposure to innovation and design thinking techniques, with a willingness to apply these to improve operational efficiency and resilience.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.