Functional Consultant (CMB Payments)

Role Overview:

The Functional Consultant will be responsible for understanding the business requirements, translating them into functional specifications, and ensuring successful implementation of the T24/Transact banking solution. The role involves working closely with regional clients, stakeholders, and the development team to ensure that the solution meets business needs and aligns with strategic goals.

Key Responsibilities:

1. Requirement Gathering: Conduct workshops and interviews with business users to gather and document business requirements. Analyze and validate requirements to ensure completeness and consistency. Participate in the requirements phase and liaise with business users to gather requirements.
2. Solution Design: Develop functional specifications, use cases, and process flows based on the gathered requirements. Collaborate with the technical team to design solutions that meet business needs. Ensure that the proposed solutions align with T24/Transact capabilities and best practices. Draft functional specifications documents (User stories or Use Case format). Identify potential gaps in the requirements and communicate with respective stakeholders to resolve them.
3. Implementation: Provide T24/Transact functional expertise during the implementation phase. Assist in configuring and customizing T24 to meet the business requirements. Conduct functional testing and support user acceptance testing (UAT). Review test cases prepared by the QA team and perform functional or unit testing of the applications.
4. Stakeholder Management: Act as the primary point of contact between business users and the technical team. Facilitate communication and ensure that all stakeholders are informed about project progress and any changes in requirements.
5. Documentation and Training: Prepare detailed documentation, including requirement specifications, functional specifications, and user manuals as per TIM (Temenos Implementation Methodology). Conduct training sessions for end-users and provide post-implementation support.
6. Support: Analyze and resolve issues that arise during the implementation and post-implementation phases. Provide proactive solutions to mitigate risks and ensure project success. Analyze changes proposed by the business team and perform necessary impact analysis.

Qualifications:

• Bachelor's degree or MBA in Business, Banking, or a related field.

Technical Experience:

• Experienced in implementing Temenos T24/Transact core banking modules across global locations.
• Good expertise across Temenos Payments suite including Transact modules like Funds Transfer, Standing order, etc.
• Good understanding of Banking operations and regulatory requirements is a must. T24/Transact, TPH product certification on modules would be preferable.
• Previous experience with Agile methodologies and project management tools is preferable.
• Expertise in handling tools like JIRA (Risk analysis, CR log, Conflict management) is preferable.
• Knowledge of Microsoft applications such as (MS Word, Excel, PowerPoint) is preferable.