Functional Analyst - Oracle SCM

NetApp; Bengaluru; Hybrid; INR 2,800,000 - 4,500,000; Full time

Job summary

NetApp is seeking an experienced Functional Analyst - Order to Cash with Oracle ERP Cloud Order Management expertise. You will partner with business stakeholders to design, configure, and optimize end-to-end O2C processes from order capture to fulfillment, invoicing, and returns.

This role requires 6+ years in Oracle ERP functional roles, strong FSM, pricing and GOP knowledge, and the ability to coordinate SIT/UAT, data migration, training, and release activities in a hybrid Indian workplace.

Qualifications

• 6+ years of experience in Oracle ERP functional roles, including at least 4 years with Oracle ERP Cloud implementations.
• Strong functional expertise in Oracle Cloud Order Management, Fulfillment, Pricing, Inventory Management, Shipping/Logistics, Receivables, Global Order Promising (GOP), and related O2C modules.
• Deep understanding of end-to-end Order-to-Cash processes, including order capture, order orchestration, fulfillment, shipping, invoicing, returns, pricing, and customer order lifecycle management.
• Hands‑on experience configuring Oracle Cloud applications using Functional Setup Manager (FSM), Order Management Orchestration, Pricing Administration, Holds Management, Fulfillment Policies, and Shipping Execution.
• Knowledge of O2C integrations across Inventory, Procurement, Pricing, Shipping, Receivables, and Finance modules.
• Experience supporting data migration activities and FBDI-based data conversions for orders, items, pricing, and customer data.
• Strong experience in requirements gathering, functional design documentation, testing (SIT/UAT), issue resolution, and user training.
• Understanding of Oracle quarterly release management, impact assessments, and feature adoption.
• Excellent analytical, problem‑solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities and collaborate with business users, functional teams, and technical developers in a fast paced environment.

Responsibilities

• Partner with business stakeholders to gather, analyse, and document business requirements.
• Configure and support Oracle Cloud Order Management and related O2C modules.
• Translate business requirements into functional specifications and solution designs.
• Support integrations, reports, extensions, and customisation requirements in partnership with technical teams.
• Execute and support SIT, UAT, and production readiness activities.
• Assist with data conversion, migration validation, and system implementation activities.
• Review Oracle Cloud quarterly updates and assess business impact.
• Identify process improvement opportunities and recommend scalable solutions.
• Deliver end‑user training and provide post‑go‑live support.
• Collaborate with cross‑functional teams to ensure successful project delivery and operational excellence.

Skills

Analytical skills

Communication

Stakeholder management

Requirements gathering

Team collaboration

Education

Bachelor's degree in Business Administration, Supply Chain Management, Information Systems, or related field

Tools

Functional Setup Manager (FSM)

Order Management Orchestration

Pricing Administration

Holds Management

Fulfillment Policies

Shipping Execution

Job description

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

We are seeking an experienced Functional Analyst - Order to Cash (O2C) with strong expertise in Oracle ERP Cloud Order Management and Fulfillment. The ideal candidate will partner with business stakeholders to understand requirements, design and configure Oracle Cloud solutions, and drive end-to-end O2C process improvements. This role focuses on analyzing business needs, translating requirements into functional solutions, configuring Oracle Cloud applications, supporting system implementations, and ensuring seamless order processing from order capture through fulfillment, invoicing, and returns. The individual will play a key role in testing, data migration, user training, release management, and continuous process optimization across the O2C landscape.

Job Requirements

• 6+ years of experience in Oracle ERP functional roles, including at least 4 years working with Oracle ERP Cloud implementations.
• Strong functional expertise in Oracle Cloud Order Management, Fulfillment, Pricing, Inventory Management, Shipping/Logistics, Receivables, Global Order Promising (GOP), and related O2C modules.
• Deep understanding of end-to-end Order-to-Cash processes, including order capture, order orchestration, fulfillment, shipping, invoicing, returns, pricing, and customer order lifecycle management.
• Hands‑on experience configuring Oracle Cloud applications using Functional Setup Manager (FSM), Order Management Orchestration, Pricing Administration, Holds Management, Fulfillment Policies, and Shipping Execution.
• Knowledge of O2C integrations across Inventory, Procurement, Pricing, Shipping, Receivables, and Finance modules.
• Experience supporting data migration activities and FBDI-based data conversions for orders, items, pricing, and customer data.
• Strong experience in requirements gathering, functional design documentation, testing (SIT/UAT), issue resolution, and user training.
• Understanding of Oracle quarterly release management, impact assessments, and feature adoption.
• Excellent analytical, problem‑solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities and collaborate with business users, functional teams, and technical developers in a fast paced environment.
• Responsibilities
• Partner with business stakeholders to gather, analyse, and document business requirements.
• Configure and support Oracle Cloud Order Management and related O2C modules.
• Translate business requirements into functional specifications and solution designs.
• Support integrations, reports, extensions, and customisation requirements in partnership with technical teams.
• Execute and support SIT, UAT, and production readiness activities.
• Assist with data conversion, migration validation, and system implementation activities.
• Review Oracle Cloud quarterly updates and assess business impact.
• Identify process improvement opportunities and recommend scalable solutions.
• Deliver end‑user training and provide post‑go‑live support.
• Collaborate with cross‑functional teams to ensure successful project delivery and operational excellence.

Education

Bachelor's degree in Business Administration, Supply Chain Management, Information Systems, or a related field, with 6+ years of experience in Oracle ERP functional consulting, including significant exposure to Order Management and Order-to-Cash processes.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in‑office and/or in‑person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise‑grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision‑making.