Full Stack Developer (Outbound/Selfservice)

Miratech; India; On-site; INR 2,400,000 - 3,200,000; Full time

Benefits offered by this job

Relentless Performance culture

Competitive compensation

Remote work flexibility

Growth opportunities

Global projects

Multicultural team

Sustainability values

Job summary

Miratech is seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing, queues, and outbound campaigns without code changes.

The ideal candidate has strong backend Java and microservices expertise, plus frontend knowledge to support UI-driven workflows. The role offers collaboration with global teams, exposure to AWS services, and opportunity to

Qualifications

• 4+ years of experience with Java, Spring Boot and microservices.
• Experience building and consuming REST APIs.
• Hands-on AWS services experience (EC2, Lambda, S3, API Gateway, DynamoDB).
• Strong SQL and NoSQL database knowledge.
• CI/CD tools, Git and Docker experience.
• Familiarity with config-driven systems for dynamic workflows is a plus.
• Exposure to contact center platforms, IVR or Amazon Connect is a plus.
• Strong problem-solving and communication skills.

Responsibilities

• Design and develop scalable microservices and RESTful APIs using Java, Spring Boot.
• Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows.
• Develop services enabling outbound campaign management and dialer customization.
• Collaborate with UI teams to power self-service interfaces used by business users.
• Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB).
• Abstract and manage business logic outside of Amazon Connect to enable flexible configurations.
• Ensure systems support real-time updates without requiring deployments.
• Optimize performance, scalability, and reliability of distributed systems.
• Participate in code reviews, debugging, and production support.

Skills

Java

Spring Boot

Microservices

REST APIs

SQL/NoSQL

CI/CD

Problem solving

Communication

Tools

Docker

Git

AWS

API Gateway

Job description

Full Stack Developer (Outbound/Selfservice)

• Full-time

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%

We are seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing, queues, and outbound campaigns without requiring code changes or developer intervention. The ideal candidate will have strong backend expertise in Java and microservices, along with working knowledge of frontend technologies to support UI-driven workflows.

Responsibilities:

• Design and develop scalable microservices and RESTful APIs using Java, Spring Boot
• Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows
• Develop services enabling outbound campaign management and dialer customization
• Collaborate with UI teams to power self-service interfaces used by business users
• Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)
• Abstract and manage business logic outside of Amazon Connect to enable flexible configurations
• Ensure systems support real-time updates without requiring deployments
• Optimize performance, scalability, and reliability of distributed systems
• Participate in code reviews, debugging, and production support

• 4+ yearsofexperience in Java, Spring Boot, and microservices architecture
• Experience building and consuming REST APIs
• Hands-on experience with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB)
• Strong understanding of SQL and NoSQL databases
• Experience with CI/CD tools, Git, Docker
• Understanding of config-driven systems or platforms where business users control workflows is a plus
• Exposure to contact center platforms, IVR systems, or tools like Amazon Connect is a plus
• Strong problem-solving and communication skills

We offer:

• Culture of Relentless Performance:join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits:enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• Work From Anywhere Culture:make the most of the flexibility that comes with remote work.
• Growth Mindset:reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact:collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment:be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values:join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guideline

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