Front Office Assistant

Career Craft Consultants; Delhi; On-site; INR 201,000 - 290,000; Full time

Job summary

Career Craft Consultants is seeking a Front Office Assistant to join the Delhi-NCR team. The role involves greeting visitors, handling calls, and coordinating front desk operations to ensure a welcoming and efficient environment.

The ideal candidate will manage schedules, assist with administrative tasks, and use the Opera system to handle reservations and guest information, contributing to smooth inter-department communication.

Qualifications

• Front office or reception experience preferred.
• Proficiency with Opera system.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist visitors, clients, and employees in a friendly and professional manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain the front office area, ensuring it is tidy and welcoming.
• Handle scheduling and appointment management for staff and clients.
• Assist with administrative tasks such as data entry and document management.
• Utilize the Opera system for managing reservations and guest information.
• Collaborate with other departments to ensure seamless communication and service delivery.

Skills

Communication

Organization

Multitasking

Customer service

Tools

Opera system

Job description

We are seeking a dedicated and organized Front Office Assistant to join our team in the Delhi-NCR region. The ideal candidate will play a crucial role in ensuring the smooth operation of our front office, providing exceptional service to our clients and visitors. As a Front Office Assistant, you will be the first point of contact for our organization, and your professionalism and communication skills will be key to creating a positive impression.

Key Responsibilities

• Greet and assist visitors, clients, and employees in a friendly and professional manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain the front office area, ensuring it is tidy and welcoming.
• Handle scheduling and appointment management for staff and clients.
• Assist with administrative tasks as needed, including data entry and document management.
• Utilize the Opera system for managing reservations and guest information.
• Collaborate with other departments to ensure seamless communication and service delivery.

Required Skills

• Proficiency in the Opera system is essential.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• A positive attitude and a commitment to providing outstanding customer service.