Freshworks Looking for Business Development Executive (NA) Inside Sales at Chennai, Tamil Nadu[...]

Freshworks; Chennai; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a dynamic inside sales team at an innovative company that values customer experience and employee satisfaction. This role in Chennai offers the opportunity to engage with prospects, convert leads, and drive revenue growth in the SMB segment. You will work closely with internal teams to ensure a seamless sales process while honing your skills in a supportive environment. With a focus on empathy and effective communication, you'll play a key role in helping customers find the right solutions. If you're passionate about sales and eager to learn, this is the perfect opportunity to thrive in a fast-paced, performance-driven culture.

Qualifications

• Minimum graduate degree is mandatory for this role.
• 1-3 years of experience in a customer-facing sales role is required.

Responsibilities

• Qualify and convert inbound leads into paid customers.
• Collaborate with internal teams to meet customer needs.

Skills

Customer Engagement

Communication Skills

Sales Experience

Interpersonal Skills

Learning Mindset

Education

Graduate Degree

Job description

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

Overview:

We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the SMB segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Chennai.

Responsibilities (What you’ll be expected to do):

1. Qualify and prospect inbound leads generated by the lead generation team.
2. Be responsible to convert trial prospects to paid customers through enthusiastic customer engagement.
3. Own individual targets and work towards generating new revenue.
4. Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
5. Work with various internal stakeholders and achieve team targets.

Qualifications

1. Minimum graduate degree is mandatory.
2. 1-3 years of work experience in any customer-facing sales role.
3. Clear, concise, and effective written and oral communication skills.
4. Empathy towards customers and understanding their needs.
5. Interest, curiosity, and openness to learning new technologies.
6. Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
7. Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
8. Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.