Freshersworldcom Looking for BPO/Telecaller at Kolkata(Sarat Bose Road)

Freshersworldcom; Kolkata; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

An established industry player is seeking a dynamic BPO/Telecaller to join their team in Kolkata. This full-time role involves handling customer calls, providing effective solutions, and ensuring high-quality service. The ideal candidate should possess strong communication skills, adaptability, and a proactive attitude. With a competitive salary range and opportunities for growth, this position is perfect for freshers looking to kickstart their careers in customer service. Join a vibrant team and make a difference in customer experiences every day!

Qualifications

• Minimum fresher experience as a BPO/Telecaller is required.
• Candidates must possess good communication and decision-making skills.

Responsibilities

• Handle customer calls and provide solutions to their queries.
• Resolve complicated queries while maintaining quality in service.

Skills

Average communication skills

Flexibility

Pleasant voice

Decision-making skills

Proactive and extroverted

Responsibility

Adaptability

Good listening skills

Education

Graduate from any recognized institution

Job description

Responsibilities:

• Handle calls from customers or clients and provide solutions to their queries.
• Provide effective customer service by resolving complicated queries and issues.
• Set goals and work efficiently to avoid escalations while maintaining relevance and quality in customer service.

Skills:

• Average communication skills
• Flexibility
• Rotational off
• Pleasant voice
• Decision-making skills
• Proactive and extroverted
• Responsibility
• Adaptability
• Good listening skills

More information about this BPO/Telecaller Job

Please go through the below FAQs to get all answers related to the given BPO/Telecaller job:

1. What are the job requirements to apply for this BPO/Telecaller job position?
   • A candidate must have a minimum of fresher experience as a BPO/Telecaller.
2. What is the qualification for this job?
   • The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW.
3. What are the salary requirements for this job?
   • The salary range is between 22,000 and 40,000 monthly. The salary will depend on the interview. This BPO/Telecaller position is full-time in Kolkata.
4. What is the hiring process for this job?
   • The hiring process depends on the company. Normally, for entry-level positions, candidates must go through an aptitude test, group discussion (if communication skills are assessed), technical test, and face-to-face interviews.
5. Is this BPO/Telecaller a work-from-home job?
   • No, it is not a work-from-home job.
6. How many job vacancies are open for the BPO/Telecaller position?
   • There is currently 1 immediate job opening for a BPO/Telecaller in our organization.