About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Fraud Analyst – Content & Reviews Abuse Type: Contract Compensation: $15–$25/hour Location: Remote
Responsibilities
- Investigate ambiguous cases end-to-end, turning findings into data-backed conclusions that keep user trust as the top priority.
- Pull together varied data sources and signals to trace deceptive or manipulative activity, and help design new detection experiments.
- Document findings clearly with a well-reasoned narrative backed by concrete evidence so others can act on your conclusions.
- Collaborate with product, engineering, and operations stakeholders to address evolving abuse patterns.
- Build specialized subject-matter expertise across various forms of abuse.
Qualifications Must-Have
- Bachelor's degree in a technical discipline, or equivalent hands‑on experience.
- 4+ years analyzing data—spotting trends, building summary stats, turning raw data into decisions.
- 4+ years working end-to-end on ambiguous, open-ended analytical projects.
- Comfortable with SQL and Python for analysis; strong problem-solving instincts and efficient execution.
- Strong written/verbal communication, including translating dense policy concepts into plain language.
- Track record presenting analytical findings to senior stakeholders.
- Able to produce thorough case write‑ups and detailed observation notes.
Preferred
- Familiarity with how fraud/abuse evolves on online platforms over time.
- Background in program or policy management, customer/merchant experience, or business strategy.
- Exposure to content moderation, policy enforcement, customer support, or policy design.
- Sharp problem-solving and critical-thinking instincts with strong attention to detail.
- Some familiarity with AI/ML or generative AI concepts.
- CFE/ACFE certification a plus.