FP&A Support Associate

EY; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

EY is seeking an Associate-Operations-Operations-CBS - FIN - FP&A Account Support in Mumbai. The role focuses on advising internal client teams on SAP and finance processes, delivering training, and providing virtual support to enhance EY's efficiency and service quality.

You will collaborate with Finance and client-serving teams across India and Bangladesh, resolving issues, documenting interactions and contributing to process improvements within the CBS function.

Qualifications

• Bachelor of Commerce is required.
• Finance experience would be helpful.

Responsibilities

• Advise internal client teams across India and Bangladesh on SAP and finance processes.
• Provide high-quality, timely financial support to client-serving groups.
• Develop and deliver SAP and finance trainings for internal users.
• Answer questions via phone or email and escalate when needed.
• Document interactions and share best practices across borders and service lines.
• Stay updated on EY policies, processes and tools.

Skills

Collaboration

Problem solving

Adaptability

Communication

Attention to detail

Education

Bachelor of Commerce

Tools

SAP

Job description

Job Summary

The opportunity: Associate-Operations-Operations-CBS - FIN - FP&A Account Support - Mumbai

Role overview

Our enablement functions help everyone at EY operate more efficiently. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Admin, Brand, Marketing and Communications, Quality and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We aim to develop outstanding leaders who team to deliver on our promises to all of our stakeholders, besides playing a critical role in building a better working world for our people, clients and communities.

Your key responsibilities

• We are looking for an Internal Business Advisor with financial experience, who will play a key role to advise and support our internal client serving teams in the India and Bangladesh to make best use of SAP and its processes in order to effectively manage their projects with EY's external clients. This role offers of providing high quality advice to our internal customers. If you're flexible and ready to adapt to a constantly changing environment, there's no better place to develop your skills! Your key responsibilities On a daily basis as an Internal Business Advisor, you will:
• Work with Finance teams to reach out to client serving teams and assist on their financials
• Prepare and facilitate training for client serving teams on SAP and finance
• Provide virtual support to our client serving teams (phone or e-mail)
• Team with them to help in resolving their immediate questions
• Educate and guide them through recommendations and training
• Ensure that needed responses are provided in a quick manner or escalated when essential
• Document all calls, e-mails and chats in the system
• Share best practices and provide support to other team members across borders and service lines
• Stay up to date with the firm's latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seek additional knowledge

Qualifications

• Bachelor of Commerce

Experience

• Finance Experience would be helpful

What we look for

• People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements.
• You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.
• We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.