Associate, Operations, FP&A Account Support

Jobtailor; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jobtailor invites applications for a SAP and finance support role to advise and support internal client-serving teams in India and Bangladesh. You will work with Finance teams to assist client-facing units with their financials, and prepare and facilitate training on SAP and finance processes.

The role requires strong collaboration across borders, documentation, and continuous learning. You will provide virtual support by phone or email, share best practices, and stay current with firm policies

Qualifications

• Bachelor of Commerce required.
• Experience with SAP and finance processes is highly relevant.
• Ability to work across client departments and borders.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.

Responsibilities

• Advise and support internal client-serving teams in India and Bangladesh on SAP and finance processes.
• Work with Finance teams to assist client-serving teams with their financials.
• Prepare and facilitate training on SAP and finance.
• Provide virtual support by phone or email.
• Document calls, emails and chats in the system.
• Share best practices and support team members across borders and service lines.
• Stay current with firm policies, processes and tools.
• Stay connected with business and functional experts.
• Self-educate and seek additional knowledge.

Skills

SAP knowledge

Finance processes

Collaboration

Adaptability

Creativity

Communication

Problem solving

Documentation

Education

Bachelor of Commerce

Tools

SAP

Job description

• Advise and support internal client-serving teams in India and Bangladesh on SAP and finance processes
• Work with Finance teams to assist client-serving teams with their financials
• Prepare and facilitate training on SAP and finance
• Provide virtual support by phone or email
• Resolve immediate questions and escape? when necessary
• Educate and guide teams through recommendations and training
• Document calls, emails and chats in the system
• Share best practices and support team members across borders and service lines
• Stay current with firm policies, processes and tools
• Stay connected with business and functional experts
• Self-educate and seek additional knowledge

Requirements

• Bachelor of Commerce
• Finance experience would be helpful
• Ability to work collaboratively across multiple client departments
• Ability to follow commercial and legal requirements
• Practical approach to solving issues and complex problems
• Ability to deliver insightful and practical solutions
• Adaptable and creative approach
• Ability to work across teams, service lines and borders
• Knowledge of SAP and finance processes is relevant to the role

Core Competencies

Demonstrates expertise in SAP and finance processes while providing training and support to client-serving teams. Capable of delivering practical solutions and collaborating effectively across multiple departments and borders.

Highest-signal resume keywords

• SAP Knowledge
• Finance Processes
• Bachelor Of Commerce
• Collaborative Problem Solving
• Training Facilitation

ATS Optimization Keywords

Hard Skills

• SAP
• Finance Processes
• Financial Analysis
• Documentation
• Problem Solving

Soft Skills

• Collaboration
• Adaptability
• Creativity
• Communication
• Insightful Solution Delivery

Industry Keywords

• Client-Serving Teams
• Commercial Requirements
• Legal Requirements
• Best Practices
• Virtual Support