Founder's Office

TruImpact; Pune District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

TruImpact in Pune seeks a versatile Operations professional to own cross-functional projects across ops, strategy, and hiring. You’ll ship initiatives quickly, juggle multiple priorities, and translate messy problems into clean actions.

This is a launchpad role with direct exposure to founders and real impact on growth. Expect a fast-paced environment where you’ll own tasks end-to-end, learn on the fly, and thrive without waiting for explicit instructions.

Qualifications

• 1-3 years in ops, consulting, agencies, or startups.
• Fast learner who loves fixing messy, unstructured problems.
• Can juggle 10 things without losing your mind.
• Communicates like a pro - on calls, Slack, or Notion.
• Bonus: experience in D2C, ecommerce, or performance marketing.

Responsibilities

• Cross-functional project execution
• Research, analyze, and present so the founders can decide faster.
• Ops, strategy, and hiring support
• Client and internal coordination
• Whatever needs doing

Skills

Fast learner

Multitasking

Communication skills

Cross-functional

D2C experience

Job description

• You move fast and don't wait to be told what to do
• You're comfortable with ambiguity
• You've worked across multiple functions before
• You treat every task like it's yours, not someone else's problem
• You can switch between a spreadsheet and a strategy doc in the same hour
• You want to learn how a growth company actually runs

Maybe skip the form if

• You need a well-defined job description to function
• You only want to work on one thing at a time
• You've never operated outside your designated role
• You're looking for a predictable 9-to-5
• You need extensive onboarding before contributing
• You prefer process over speed

02 · The deal

Here's what this actually looks like.

• You’ll see how a growth company actually runs - from the inside.
• Every strategy call, every decision, every hire.
• This role is the fastest path to becoming an operator.
• You don't wait to be told what to do - you figure it out.
• You're comfortable with ambiguity and you thrive when things aren't perfectly defined.
• You treat every task like it's yours, not someone else's problem.

Requirements

• 1-3 years in ops, consulting, agencies, or startups
• Fast learner who loves fixing messy, unstructured problems
• Can juggle 10 things without losing your mind
• Communicates like a pro - on calls, Slack, or Notion
• Bonus: experience in D2C, ecommerce, or performance marketing

03 · The role

What you'll actually own.

KRA / 01

Cross-functional project execution

Pick up projects across ops, strategy, and hiring. Ship them.

KRA / 02

Research, analyze, and present so the founders can decide faster.

KRA / 03

Ops, strategy, and hiring support

Whatever needs doing - you're the first call.

KRA / 04

Client and internal coordination

Keep things moving between teams. Nothing falls through the cracks.

KRA / 05

Whatever needs doing

The catch-all. Some weeks it's data, some weeks it's recruiting. You adapt.

Self-assessment

Question 01

It's Monday morning. You have three unrelated projects - a hiring sprint, a client proposal, and an internal dashboard build. How do you handle it?

Tooling

Google Sheets GA4 T Triple Whale Shopify

FAQ

Is this a glorified EA role? No. You won't book flights. You'll run hiring sprints, build internal dashboards, sit in client pitches, and own projects the founders don't have time for. EA tasks aren't part of this.

How long do people stay in this role? 12-24 months on average, then they move into a function - heading ops, BD, or a specific service line. It's a launchpad, not a permanent seat.

Is this fully remote? No. Monday to Friday at the Pune office, Saturday WFH. We work better when the team is in one room.

Do I need agency experience? No. In-house is fine. We want real experience, real outcomes, and the ability to work across brands.

What if I'm great at the job but a bad interviewer? The task round is a take-home. Your work speaks for you. Charisma is nice but optional.

How many brands will I work with? We work with 15-18 D2C brands across supplements, ethnic wear, kids apparel, stickers, lab diamonds, and more. You'll go deep on a select group of 4-5 brands in a POD.

Will I talk to founders? Yes. No layers of account managers. You sit in the conversations that matter.