Forward Deployment Engineer

TeamPlus Staffing Solution Pvt Ltd; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

TeamPlus Staffing Solution Pvt Ltd in Bengaluru is seeking a seasoned technologist to lead client engagements across discovery, design, deployment and ongoing adoption of integrated solutions.

You will translate business workflows into technical automations, configure deployments, and troubleshoot integrations while maintaining strong customer advocacy and a feedback loop to guide product improvements.

Qualifications

• Experience of 5+ years in customer discovery, solution design, deployment of integrations.

Responsibilities

• Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
• Solution Design: Translate business requirements into technical workflows, automations, and integrations.
• Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
• Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
• Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
• Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
• Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.

Job description

Overview

Experience: 5+ years

Responsibilities

• Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
• Solution Design: Translate business requirements into technical workflows, automations, and integrations.
• Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption.
• Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms.
• Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback.
• Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success.
• Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities.