Food And Beverage Trainer

Miros Hotels & Resorts; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Miros Hotels & Resorts seeks an F&B Trainer to design and deliver training programs for its Food & Beverage teams across multiple locations. The role emphasizes operational excellence, service standards, food safety and team performance, with extensive travel to ensure consistency and quality.

The position requires frequent travel across company outlets to implement training and maintain service quality. The trainer will work closely with F&B operations, HR and store managers to align training

Qualifications

• Design and deliver F&B training programs for service staff, supervisors and managers across multiple locations.
• Deliver training on service standards, guest experience, F&B operations and SOPs.
• Provide food safety and hygiene training per standards and menu knowledge.
• Conduct on-the-job, classroom, workshops and refresher sessions.

Responsibilities

• Design and deliver training programs across multiple locations.
• Lead training on service standards and guest experience.
• Cover FSSAI food safety, SOPs, product knowledge and upselling techniques.
• Coordinate pre-opening and post-opening training for new stores.

Skills

F&B operations knowledge

Service standards

Presentation skills

Coaching and mentoring

Interpersonal skills

English and Hindi fluency

Job description

The F&B Trainer is responsible for designing and delivering effective training programs for Food & Beverage teams across multiple locations. The role focuses on operational excellence, service standards, food safety, and team performance. This position requires excessive and frequent travel to company outlets to ensure consistent training implementation and service quality.

Key Responsibilities

Training & Development

• Plan, design, and conduct F&B training programs for service staff, supervisors, and managers across multiple locations
• Deliver training on:
• Service standards & guest experience
• F&B operations & SOPs
• Food safety & hygiene (FSSAI standards)
• Product knowledge & menu presentation
• Upselling, suggestive selling, and service etiquette
• Conduct on-the-job training, classroom sessions, workshops, and refresher programs
• Support new store openings with pre-opening and post-opening training

Performance & Evaluation

• Assess training needs through audits, observations, and performance reviews
• Evaluate trainees using assessments, feedback, and performance metrics
• Identify skill gaps and recommend improvement plans
• Ensure training compliance and consistency across locations

Operations Support

• Work closely with F&B Operations, HR, and Store Managers to align training with business goals
• Update training modules and SOPs based on operational changes
• Support standardization of service and operational best practices

Travel & Coordination

• Travel extensively across assigned locations as per training schedule
• Ensure training coverage across all outlets within timelines
• Adjust training plans based on location-specific requirements

Key Skills & Competencies

• Strong knowledge of F&B operations and service standards
• Excellent communication, presentation, and coaching skills
• Ability to train diverse teams across multiple locations
• Strong interpersonal and relationship-building skills
• High adaptability to frequent travel and changing environments
• Fluency in English and Hindi; regional language knowledge preferred