Floor Manager | Leading Hospitality Group

Hindco Recruitment Consultants; Kolkata District; On-site; INR 600,000 - 800,000; Full time

Job summary

Hindco Recruitment Consultants is seeking an experienced hospitality operations professional to supervise day-to-day floor operations, ensure service quality, hygiene, and compliance with standards, and handle guest inquiries effectively. The role requires strong communication and a proactive service mindset.

The candidate should be prepared for rotational shifts, weekends, and public holidays, with a focus on delivering consistent guest experiences across the floor.

Qualifications

• Excellent communication skills.
• Willingness to work in rotational shifts, weekends, and public holidays.

Responsibilities

• Supervise and manage day-to-day floor operations to ensure smooth service.
• Monitor service quality, hygiene, cleanliness, and compliance with company standards.
• Handle guest inquiries, feedback, and complaints promptly and professionally.

Skills

Excellent communication skills

Rotational shifts availability

Education

5+ years of hospitality operations experience

Job description

• Supervise and manage day-to-day floor operations to ensure smooth service.
• Monitor service quality, hygiene, cleanliness, and compliance with company standards.
• Handle guest inquiries, feedback, and complaints promptly and professionally.

Required Candidate profile

• 5+ years of experience in restaurant, hotel, caf, or hospitality operations.
• Excellent communication skills.
• Willingness to work in rotational shifts, weekends, and public holidays.