Finance Executive - Receivables

Rhg; Dadri; On-site; INR 260,000 - 420,000; Full time

Job summary

Rhg in India seeks an Accounts Receivable Clerk to manage invoicing, payment posting and reconciliation within a hospitality setting. This role emphasizes timely billing, arrears follow-up, and cross-functional coordination with finance to ensure accurate ledger updates.

Key duties include processing mail invoices, applying payments from diverse sources, and supporting month-end closings while upholding 100% guest satisfaction through attentive service and proactive problem resolution.

Responsibilities

• Executes all accounting activity related to tracking and expediting accounts receivable
• Performs accurate and timely mailing of invoices to customers with recent activity, attaching pertinent back-up
• Posts payments received and reconciles these payments to open invoices
• Follows up on all accounts in arrears
• Researches declined bank cards and other credit card charge backs for justification and validity
• Balances accounts receivable system to the general ledger on a routine basis
• Balances and adjusts all house accounts weekly
• Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion
• Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system
• Creates 100% guest satisfaction by providing Yes I Can! Genuine hospitality and by exceeding guests expectations
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologises with empathy, finds a solution and follows through when resolving guest problems
• Assumes the responsibility to notice when the guest is not satisfied and uses best judgement as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Performs other duties as required to provide Yes I Can! Genuine hospitality
• Copies, checks and distributes all city ledger accounts to appropriate debtors
• Liaises with Financial Controller regarding the status of new and existing debtor accounts
• Receipts and allocates payments from various sources i.e. cheque, credit card and direct transfer
• Maintains all necessary files and registers for accounts receivable
• Keeps relevant files in an ordered and retrievable system
• Performs any other duties or task as directed
• Maintains safety hazards by following all safety rules and procedures
• Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favourable image of Hotel to the public
• Focus on the Customer
• Seeks to understand the guest, internal and external customers and meet and exceed the needs of both the customer and the company.
• Foster Teamwork
• Works well in a team environment and motivates team to sustain exceptional levels of performance.
• Communicate Effectively
• Clarify and provide information so that co-workers, customers and suppliers understand and can take action.
• Attend to Detail
• Ensure that work is accurate, thorough and to the highest standards.
• Think Critically
• Take a well-ordered, logical approach to: identifying hotel, market or inter-departmental issues; analysing problems; organising work and planing action.
• Apply Professional, Product or Technical Expertise
• Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations.
• Take Responsibility
• Demonstrate personal ownership of tasks and follow through to get the required results.

Job description

• Executes all accounting activity related to tracking and expediting accounts receivable
• Performs accurate and timely mailing of invoices to customers with recent activity, attaching pertinent back-up
• Posts payments received and reconciles theses payments to open invoices
• Follows up on all accounts in arrears
• Researches declined bank cards and other credit card charge backs for justification and validity
• Balances accounts receivable system to the general ledger on a routine basis
• Balances and adjusts all house accounts weekly
• Ensures transfers from guest ledger to city ledger are accurate and done in a timely fashion
• Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system
• Creates 100% guest satisfaction by providing Yes I Can! Genuine hospitality and by exceeding guests expectations
• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologises with empathy, finds a solution and follows through when resolving guest problems
• Assumes the responsibility to notice when the guest is not satisfied and uses best judgement as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
• Performs other duties as required to provide Yes I Can! Genuine hospitality
• Copies, checks and distributes all city ledger accounts to appropriate debtors
• Liaises with Financial Controller regarding the status of new and existing debtor accounts
• Receipts and allocates payments from various sources i.e. cheque, credit card and direct transfer
• Maintains all necessary files and registers for accounts receivable
• Keeps relevant files in an ordered and retrievable system
• Performs any other duties or task as directed
• Maintains safety hazards by following all safety rules and procedures
• Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
• At all times projects a favourable image of Hotel to the public
• Focus on the Customer
• Seeks to understand the guest, internal and external customers and meet and exceed the needs of both the customer and the company.
• Foster Teamwork
• Works well in a team environment and motivates team to sustain exceptional levels of performance.
• Communicate Effectively
• Clarify and provide information so that co-workers, customers and suppliers understand and can take action.
• Attend to Detail
• Ensure that work is accurate, thorough and to the highest standards.
• Think Critically
• Take a well-ordered, logical approach to: identifying hotel, market or inter-departmental issues; analysing problems; organising work and planing action.
• Apply Professional, Product or Technical Expertise
• Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations.
• Take Responsibility
• Demonstrate personal ownership of tasks and follow through to get the required results.