Finance Control & Governance Manager

Paytm Payments Services; Mumbai; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Paytm Payments Services in Mumbai seeks a Manager - Finance Controls & Governance to strengthen the control environment and ensure audit readiness, overseeing reconciliations, SoD, SAP controls, and automation initiatives. Collaboration with Finance, IT and Compliance is essential to resolve control issues and drive process improvements.

The role requires CA/CMA/MBA (Finance) with 5–10 years' experience in finance controls or ERP governance, preferably in Financial Services or FinTech.

Qualifications

• CA/CMA/MBA (Finance) degree is preferred.
• 5–10 years of experience in Finance Controls, Internal Controls, Audit, Finance Operations, or ERP governance.
• Experience in Financial Services, FinTech, Broking, or Banking preferred.

Responsibilities

• Ensure adherence to approved Finance SOPs, policies, and internal control frameworks.
• Monitor key financial processes and identify control gaps and improvement opportunities.
• Conduct periodic control reviews and ensure timely implementation of corrective actions.
• Drive process standardization, automation, and continuous improvement initiatives.
• Oversee critical reconciliations, including bank, GL, settlement, and suspense accounts.
• Monitor ageing of unreconciled items and ensure timely closure of exceptions.
• Investigate recurring reconciliation breaks and recommend preventive controls.
• Publish periodic dashboards on reconciliation status and control exceptions.
• Monitor SAP financial controls, master data governance, and accounting configurations.
• Review user access, Segregation of Duties (SoD), and maker-checker controls in coordination with IT.
• Monitor system interfaces, exception reports, manual journal entries, reversals, and suspense accounts.
• Participate in UAT for ERP enhancements and ensure financial controls remain effective.
• Perform periodic control testing and compliance reviews.
• Track closure of Internal Audit, Statutory Audit, and Regulatory observations.
• Support audits by providing control documentation, system evidence, and audit trails.
• Escalate significant control breaches and operational risks to management.
• Prepare Finance Control MIS and management dashboards.
• Coordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve control issues.
• Promote automation and technology-driven controls to reduce manual interventions.

Skills

Financial Controls

Governance

Reconciliations

Exception Management

SAP Controls

ERP Controls

Internal Controls

Risk Management

Process Improvement

Automation

Analytical Skills

Stakeholder Management

Communication

Attention to Detail

Education

CA

CMA

MBA (Finance)

Tools

SAP FI/CO

ERP Systems

Job description

Manager - Finance Controls & Governance

Role Purpose

To strengthen the Finance control environment by ensuring adherence to approved SOPs, monitoring financial and system controls, overseeing reconciliations, and driving timely resolution of exceptions. The role acts as the first line of defense within Finance to ensure financial processes are accurate, compliant, well-governed, and audit-ready.

Key Responsibilities

Financial Controls & Governance

Ensure adherence to approved Finance SOPs, policies, and internal control frameworks.

Monitor key financial processes and identify control gaps and improvement opportunities.

Conduct periodic control reviews and ensure timely implementation of corrective actions.

Drive process standardization, automation, and continuous improvement initiatives.

Reconciliations & Exception Management

Oversee critical reconciliations, including bank, GL, settlement, and suspense accounts.

Monitor ageing of unreconciled items and ensure timely closure of exceptions.

Investigate recurring reconciliation breaks and recommend preventive controls.

Publish periodic dashboards on reconciliation status and control exceptions.

SAP & Financial Systems Controls

Monitor SAP financial controls, master data governance, and accounting configurations.

Review user access, Segregation of Duties (SoD), and maker-checker controls in coordination with IT.

Monitor system interfaces, exception reports, manual journal entries, reversals, and suspense accounts.

Participate in UAT for ERP enhancements and ensure financial controls remain effective.

Audit, Compliance & Risk

Perform periodic control testing and compliance reviews.

Track closure of Internal Audit, Statutory Audit, and Regulatory observations.

Support audits by providing control documentation, system evidence, and audit trails.

Escalate significant control breaches and operational risks to management.

MIS & Stakeholder Management

Prepare Finance Control MIS and management dashboards.

Coordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve control issues.

Promote automation and technology-driven controls to reduce manual interventions.

Preferred Qualifications & Experience

Chartered Accountant (CA), CMA, or MBA (Finance).

5-10 years of experience in Finance Controls, Internal Controls, Audit, Finance Operations, or ERP Governance.

Experience in Financial Services, FinTech, Broking, or Banking preferred.

Working knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and ERP controls.

Key Competencies

Financial Controls & Governance

Reconciliations & Exception Management

SAP/ERP Controls

Internal Controls & Risk Management

Process Improvement & Automation

Analytical & Problem-Solving Skills

Stakeholder Management

Strong Communication & Attention to Detail

Success Measures (KPIs)

100% adherence to Finance SOPs and control processes.

Timely completion of critical reconciliations and reduction in ageing items.

Closure of audit observations and control deficiencies within agreed timelines.

Effective SAP access governance, SoD compliance, and system control monitoring.

Reduction in manual processes through automation and enhanced system controls.

Accurate and timely Finance Control MIS with zero material control failures.