Finance Application Lead

Kyndryl; Karnataka; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Kyndryl is seeking a Finance Application Lead / Head of Function (HoF) for Finance Applications to guide end-to-end AMS across ERP and adjacent systems such as Coupa and OneStream. You will drive service ownership, governance, and continuous improvement across a multi-platform Digital Finance landscape.

You will lead cross-functional teams, manage incidents and changes, ensure production readiness, and collaborate with business, product and technology partners to optimise delivery and automation

Qualifications

• End-to-end AMS delivery experience in finance apps.
• Strong understanding of ERP and adjacent finance platforms.
• Leadership of cross-functional AMS teams and stakeholders.
• Experience with governance, risk, controls and SLA management.
• Knowledge of automation, process improvement and service optimisation.

Responsibilities

• Lead end-to-end delivery and management of AMS across finance platforms.
• Ensure service stability, SLA/KPI achievement and contractual compliance.
• Oversee incidents, changes, releases and production readiness.
• Drive automation, shift-left and process optimisation initiatives.
• Communicate priorities, risks and progress to stakeholders.

Skills

AMS Delivery

Service Ownership

Finance Domain

Cross-functional Leadership

Governance & Compliance

Tools

Maconomy

SAP

Ariba

Coupa

OneStream

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Finance Application lead / The Head of Function (HoF) – Finance Applications is responsible for leading the end-to-end delivery and management of Application Management Services (AMS) across finance platforms, including ERP and adjacent systems such as Coupa, OneStream, and other finance and procurement applications.

What you will do

• This is a delivery-focused leadership role requiring a strong understanding of finance and procurement business processes, application services, and service management, rather than deep technical expertise in any single platform.
• The HoF is accountable for service stability, delivery quality, governance, stakeholder alignment, SLA performance, risk management, and continuous improvement across a multi-platform Digital Finance landscape.
• The role oversees the support, development, enhancement, and ongoing operation of applications and services, ensuring that incidents, service requests, problems, changes, releases, defects, and enhancements are effectively managed throughout their lifecycle.
• This includes ensuring appropriate solution design, testing, documentation, change control, production readiness, and operational support.
• The HoF drives end-to-end service ownership and delivery discipline, ensuring effective ticket and service hygiene, timely resolution of issues, root‑cause analysis, knowledge management, and adherence to agreed service levels and governance processes.
• The role also drives opportunities for automation, shift‑left, process optimisation, service improvement, and operational efficiency, while working closely with business, product, technical, and service management stakeholders to communicate priorities, risks, dependencies, progress, and outcomes.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritises customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• AMS Delivery & Service Ownership - Lead end‑to‑end operations across Digital Finance applications, ensuring service stability, SLA/KPI achievement, contractual compliance, and effective incident, problem, change and release management.
• Finance Domain & Solution Delivery - Provide cross‑platform leadership across ERP such as Maconomy, SAP, procurement tools like Ariba, Coupa and EPM applications such as OneStream, translating business needs into delivery priorities and overseeing enhancements, testing, releases and production readiness.
• Stakeholder & Team Leadership -Lead cross‑functional AMS teams and act as a key interface with business stakeholders, Product Owners and leadership, managing priorities, service reviews, risks and escalations.
• Governance, Risk & Compliance - Drive strong governance across service performance, ticket quality, backlog, controls, audit readiness, application dependencies and delivery risks.
• Continuous Improvement & Ecosystem Management -Drive automation, shift‑left, knowledge management, standardisation and process optimisation while coordinating effectively with internal teams, technology partners and SaaS vendors.

Being You

At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.

What You Can Expect

We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalised development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences.

At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need.