Field Technician

TSMG Holding; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

TSMG Holding in Hyderabad is seeking a Field Technician to assemble, test and repair hardware for our Street View systems, including cameras, frames and geolocation gear. You will work on vehicles and in-house, troubleshooting components and supporting remote operations.

The role requires hands-on hardware skills, the ability to travel with short notice, and a proactive mindset to learn and solve problems in a fast-changing environment.

Qualifications

• 2-3 years of relevant work experience.
• Strong hardware troubleshooting and testing skills.
• Comfortable in a fast-changing environment.
• Travel-ready with short-notice requirements.
• Hands-on with assembly/disassembly of systems.

Responsibilities

• Assemble and disassemble systems in-house and in-field on vehicles.
• Troubleshoot and replace various computer and camera components.
• Provide remote support for vehicle fleet and data collection.
• Support engineering with test and data collection projects.
• Refurbish parts and ensure refurbishment is completed.
• Prototype and test client-designed equipment (cameras, frames, cables, geolocation).
• Train technicians on new camera systems when rolled into operations.
• Assemble, test and repair hardware of proprietary Street View systems.
• Remote support for systems via phone or video conference.

Skills

Communication skills

Problem-solving

Proactive attitude

Independent worker

Willingness to travel

Tools

Hand tools

Soldering irons

Measuring tools

Linux basics

Ticketing systems

Gmail & Google Calendar

Job description

Overview

Role Overview: Field Technician with skills in assembling equipment, part maintenance and replacement, refurbishment (terrestrial, aerial and other hardware tools/platforms). Handling & operating hardware equipment, tools (mechanical tools, soldering irons, etc.) and safety gear. Skills to manage forklift will be an added asset.

Responsibilities

• Assembly and disassembly of systems in-house and in-field on vehicles
• Troubleshooting and replacing various computer and camera components
• Remote support for vehicle fleet, including guiding operators through system function tests and collecting relevant data over the phone
• Support engineering teams with test and data collection projects
• Provide support and repair: follow guidelines in the helpdesks to repair all vehicles locally or via remote support
• Refurbishment: ensure refurbishment is completed for all parts
• Prototyping and testing advanced client-designed equipment such as high-resolution cameras, mechanical frames, cables and geolocation equipment
• Train technicians to support all new camera systems once they are formally rolled into operations
• Assembling, testing and repairing hardware of proprietary Street View systems
• Troubleshooting and replacing various proprietary computer and camera components
• Remote support for systems, including guiding operators through system function tests and collecting relevant data over the phone or video conference

Qualifications

• 2-3 years of relevant work experience
• Familiarity with various testing techniques and strong hardware troubleshooting skills
• Hardware troubleshooting, installation and warehouse management
• Familiarity with vehicle parts, computer parts, camera parts, PCB, etc.
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business
• Comfortable with a rapidly changing environment
• Strong problem-solving skills and excellent attention to detail
• Able to work independently with a proactive attitude and a passion for learning and creative problem solving

Additional Requirements

• Ability to travel, often on short notice
• Valid passport or ability to obtain one
• Clear driving record (MVR) and ability to operate motor vehicles

Tools

• Expert knowledge of and experience with hand tools, light power tools, types and application of hardware, measuring tools and techniques
• Basic automotive repair
• Understanding of wiring diagrams (preferred but not required)
• Electronics repairs (preferred but not required)
• Basic knowledge of Linux (preferred but not required)
• Working knowledge of ticketing systems, Gmail and Google Calendar
• Basic spreadsheet tasks (Google Sheets, preferred)
• Moderate to advanced automotive repair