Field Service Technician II

Honeywell Technologies; India; On-site; INR 250,000 - 550,000; Full time

Job summary

Honeywell is seeking a Field Service Technician II to provide on-site support, diagnose and repair equipment, and ensure customer satisfaction within our service operations.

You will perform preventive maintenance, train customers on equipment operation, and maintain detailed service records, leveraging strong technical knowledge and a customer-focused mindset to minimize downtime and uphold service quality.

Qualifications

• 0+ years of proven experience in field service or a similar role.
• Strong technical knowledge and understanding of relevant technologies.
• Ability to troubleshoot and repair complex equipment.

Responsibilities

• Diagnose and repair equipment issues, ensuring minimal downtime for customers.
• Perform preventive maintenance on equipment to ensure optimal performance.
• Collaborate with crossfunctional teams to resolve complex technical issues.
• Provide technical support and training to customers on equipment operation and maintenance.
• Maintain accurate records of service activities and customer interactions.

Skills

Troubleshooting

Technical knowledge

Customer service

Education

Associate's degree in Engineering

Job description

As a Field Service Technician II here at Honeywell, you will have the opportunity to provide technical support and maintenance services to our customers. You will be responsible for troubleshooting, repairing, and maintaining equipment to ensure optimal performance and customer satisfaction.

In this role, you will impact the efficiency and reliability of our customers' operations by ensuring their equipment is functioning correctly and efficiently. Your technical expertise and problem-solving skills will be crucial in maintaining high levels of customer satisfaction and loyalty.

Key Responsibilities

• Diagnose and repair equipment issues, ensuring minimal downtime for customers
• Perform preventive maintenance on equipment to ensure optimal performance
• Collaborate with crossfunctional teams to resolve complex technical issues
• Provide technical support and training to customers on equipment operation and maintenance
• Maintain accurate records of service activities and customer interactions

YOU MUST HAVE

• 0+ years of proven experience in field service or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Ability to troubleshoot and repair complex equipment

WE VALUE

• Associate's degree in Engineering or a related field
• Experience in customer service and support
• Ability to work independently and make sound decisions
• Continuous learning mindset and willingness to stay updated with industry advancements
• Strong problem-solving and analytical abilities

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.