Field Service Engineer Junior

Lifelancer; Chennai District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Individual opportunities for career planning

Room for innovative thinking

Collegial culture of a medium-sized company

Job summary

A leading medical technology company in Chennai is looking for an Entry-level Field Service Engineer Junior. Responsibilities include providing technical interventions, maintaining customer relationships, and collaborating with sales teams. Ideal candidates should hold a BE/B.Tech in Biomedical, Electronics, or similar fields and have 2-3 years of experience in Medtech companies. Strong communication skills and a basic understanding of English are also required. Competitive growth opportunities are available within a supportive corporate culture.

Qualifications

• 2-3 years experience in Medtech companies, particularly handling medical equipment.
• Ability to communicate effectively and solve problems.

Responsibilities

• Provide on-site technical interventions for machinery operation.
• Engage with customers for technical support and strong relationships.
• Collaborate with sales and dealer teams for enhanced business growth.
• Complete technical training to enhance proficiency.
• Manage service targets and billing related to service activities.
• Oversee personal inventory and ensure adequate stock levels.
• Document all activities thoroughly in reports and software.

Skills

Communication skills

Problem-solving ability

Customer relationship maintenance

Basic English comprehension

Education

BE/B.Tech in Biomedical Engineering

BE/B.Tech in Electronics Engineering

BE/B.Tech in Electronics and Instrumentation Engineering

Job description

Job Title: Field Service Engineer Junior

Job Location: Chennai, Tamil Nadu, India

Job Location Type: On-site

Job Contract Type: Full-time

Job Seniority Level: Entry level

Introduction

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Information about Global Commercial department

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Responsibilities

• Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
• Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.
• Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
• Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
• Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
• Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
• Execute technical tasks assigned by team leadership in a timely and efficient manner.
• Utilize technical management systems effectively to ensure accurate and complete data entry.
• Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.

Candidate’s profile

• Qualification - BE / B. Tech in Bio Medical Engineering or Electronics Engineering or Electronics and Instrumentation Engineering
• Experience - 2 - 3 years Medtech companies
• Reporting to – Area Technical Manager
• Handling medical equipment, preferably in renal industry.
• Necessary communication skills, ability of problem solving, and customer relationship maintenance
• Basic skill in English to read and understand manual and technical document

Offer package

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Individual opportunities for self-determined career planning and professional development
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company