Field Service Engineer

Lam Research Salzburg GmbH; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Lam Research in Bangalore is seeking a Field Service Engineer to be on the front lines of customer support, delivering repair and preventive maintenance for etch/clean/deposition equipment at client sites.

You will install and relocate equipment, perform start-up, on-site service, troubleshooting, ECO-driven updates, and 24/7 on-call readiness; travel domestically and internationally required, with a cleanroom environment and English communication expected.

Qualifications

• Bachelor's degree or equivalent hands-on technical training in Mechanical, Electrical, Electronics.
• Willingness to undertake overseas assignments.
• Strong communication and customer engagement skills.
• Ability to interpret schematics and operate in a cleanroom environment.

Responsibilities

• Install and relocate equipment at customers' sites and perform start-up and check-out activities.
• Provide on-site preventive maintenance and warranty/paid service including part replacement and calibration.
• Troubleshoot and recover from tool failures, coordinating actions with the customer.
• Implement field modifications per ECOs and assemble/disassemble subsystems.
• Perform Tier-2 process qualification after installation and commissioning.
• Maintain logs, service records, part usage, and diagnostics; represent the company to customers.
• Develop strong customer relations during installation and service contracts.
• Keep equipment and tools secure and in good condition; take on ad-hoc duties as assigned.

Skills

Communication skills

Independent working

Travel readiness

Cleanroom experience

English proficiency

Education

Bachelor's degree or equivalent hands-on technical training in Mechanical, Electrical, Electronics

ITI/Diploma + relevant apprenticeship

Tools

Microsoft Office Suite

Job description

In your career, let's prove what's possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible.

Date: Jul 22, 2026

Location: Bangalore, IN-Bangalore

Worker Category:

The impact you'll make

As a Field Service Engineer, you will step into the limelight of customer support. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions. In this role, you will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up, and troubleshooting activities.

What you'll do

• Install and/or relocate equipment at customers' sites. Conduct associated start-up, cut over, and check-out activities on newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tools by performing on-site preventive maintenance of equipment and attending to equipment abnormalities. Duties may include component replacement, fault isolation, calibration, software procedures, and recovery from tool failures. You will coordinate all service actions with the customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate the problem. Assess severity of malfunctions and determine corrective actions required or escape for assistance and prompt resolution. When necessary, replace defective units, components, or parts where appropriate
• Implement field modifications or updates as released in Engineering Change Orders (ECOs), which may involve removal and installation of assemblies, sub-assemblies, systems, and subsystems
• Execute initial (Tier-2) process qualification after installation and commissioning
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates, and other management reports. Professionally represent the company to the customer. Utilize knowledge of the company's product lines and services to keep existing and potential customers informed when new or additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain the company's assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
• Take on ad-hoc duties as and when assigned by the Immediate Supervisor

We're looking for - Minimum Qualifications

• Bachelor's degree or equivalent hands-on technical training (ITI/Diploma plus relevant apprenticeship) in Mechanical, Electrical, Electronics fields with an advanced degree or equivalent work experience
• Self-starter who can work independently and has a deep desire to learn and grow with the Company
• Strong interpersonal and communication skills; able to actively engage customers on technical solutions
• Willing to support short-term, overseas assignment
• Able to work swing shift (Tues-Sat and/or Sun-Thur)
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
• Able to work in a cleanroom environment while wearing personal protective safety equipment, or cleanroom suit
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
• Able to travel frequently, domestically and internationally, based on customer needs; flexibility to work a variety of shifts including compressed and alternative workweeks including overtime and on-call if needed
• Able to perform rostered 24/7 on-call standby duty for a week

Preferred qualifications

• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
• Experience in installation, maintenance, repair, and troubleshooting of semiconductor capital equipment is a plus
• Communication skills, both written and verbal, in English
• Foundational analytical and problem-solving skills