Field Sales Executive

Rentokil Initial Hygiene India Private Limited; Cuddalore; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

Attractive incentives

Annual bonus

Group mediclaim insurance

Travel reimbursement

Job summary

Rentokil PCI in Cuddalore, Tamil Nadu, is seeking a Field Sales Executive to drive new pest control opportunities, promote services, and ensure customer satisfaction. The role involves end-to-end sales activity, including renewals and collections, in a multi-functional team environment.

The candidate should be a graduate, with 0–4 years of experience and a valid two-wheeler license. This is an on-site field role offering incentives and growth opportunities within the Rentokil PCI network.

Qualifications

• Any Graduate (Any stream).
• Freshers can apply (0–4 years).
• Mandatory: two-wheeler with valid driving license.

Responsibilities

• Identify, source and secure pest control business opportunities.
• Meet sales targets and drive renewals and collections.
• Promote sales in the assigned territory and manage customer liaison.
• Prepare reports and maintain records in iCABS/SRA.

Skills

Interpersonal skills

Communication skills

Negotiation

Target achievement

Computer skills

Education

Any Graduate

Job description

Field Sales Executive - Cuddalore Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Requirements About the Role: The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets. The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion
• Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services
• Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department Maintaining Systems and MIS
• Ensure the required systems related to sales are updated on timely basis
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role)

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Educational Qualification / Other Requirement

• Any Graduate (Any stream)
• Freshers Can Apply (0 - 4 years of experience)
• Mandatory : Two wheeler with valid driving license

Languages

• Local Language and English

Role Type / Key working relationships

• Field Sales - Individual Contributor Role
• External team- Customers and Customer representative
• Internal team- ABM/BM, Operations & Sales Colleagues, Planners

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

• Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Benefits

Are you interested? Here's what you can expect when you join us Attractive Incentives Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Experience Level Mid Level