Field Sales Executive - Theni

Rentokil Initial; Theni; On-site; INR 320,000 - 420,000; Full time

Benefits offered by this job

Travel Reimbursement

Mediclaim Insurance

Incentives

Annual Bonus

Job summary

Rentokil Initial, via Rentokil PCI, is hiring a Field Sales Executive to identify and secure pest control opportunities and drive new business. You will manage renewals and collections, work with internal teams, and report to the Branch Manager in a multi-functional setting.

Candidates should have 1–3 years of sales experience, own a two-wheeler with a valid license, and be fluent in Tamil and English. The role includes customer service, admin tasks, and MIS updates in Tamil Nadu.

Qualifications

• Graduate with 1–3 years sales experience.
• Two-wheeler with valid driving license.
• Fluent in Tamil and English.

Responsibilities

• Business Development: identify and secure pest control opportunities and achieve branch sales KPIs.
• Customer Service: liaison with customers, handle inquiries, prepare quotes and reports.
• Administration & Accounts: ensure timely invoicing and collection tracking.
• Maintaining Systems and MIS: update sales systems and prepare daily/monthly reports.
• Role collaborates with ABM/BM, Operations & Sales teams and external customers.

Skills

Interpersonal Skills

Communication

Negotiation

Target Achievement

Computer Skills

Education

Any Graduate

Job description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India.

For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

• The role is responsible to identify, source and secure both long term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
• The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

Business Development (Sales)

• Get business as per the approved business plan of the branch
• Responsible for sales promotion activities in the assigned territory
• Ensure all Sales KPIs are achieved month on month
• Identify and follow-up with prospective customers and respond to enquiry calls within specific time period
• Maximise conversion of enquiries into orders
• Ensure renewals in line with Company Expectations
• Keep a close eye on the developments & business opportunities in the assigned territory
• Prepare MPG and ensure it’s updated regularly

Customer Service

• Ensure the quality of service delivery
• Maintain good liaison with the customers
• Prepare reports & submit the same on time to the customers
• Attend to complaints & participate in logically concluding them along with Operations and Back office whenever required
• Conduct detailed inspection & SRA at client's site
• Prepare quotations for the customers through the system
• Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers
• Set correct Customer expectations with respect to the pest management
• Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured
• Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners
• Share & explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery
• Ensure all the sales are delivered after being visible in iCABS for planning & execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.

Administration & Accounts

• Ensure timely submission of invoices & getting the necessary acknowledgements wherever necessary
• Follow-up for the timely and correct invoicing by the back office
• Share the costings and customer expectation with operations before service delivery
• Ensure all the collections gets deposited to back office within 24 hours
• Review daily collection & billing with back office department

Maintaining Systems and MIS

• Ensure the required systems related to sales are updated on timely basis.
• Prepare Daily and Monthly Sales Report
• Maintain Database of customers

Key Result Areas:

• Business Development (Sales)
• Develop new business opportunities & Upselling Opportunities
• Renewals (if assigned)
• Calls/ Survey / Quotations/ PDSA as per Regional plan
• Collection & DSO
• Customer Service
• Timely Invoice Submission

Competencies (Skills essential to the role):

• Good Interpersonal & Networking Skills
• Ability to communicate effectively
• Ability to negotiate with the clients
• Ability to achieve targets
• Computer Skills

Educational Qualification / Other Requirement:

• Any Graduate
• 1 - 3 Years experience
• Mandatory : Two wheeler with valid driving license
• Languages: Tamil and English

Role Type / Key working relationships:

• Field Sales - Individual Contributor Role
• External team- Customers and Customer representative
• Internal team- ABM/BM, Operations & Sales Colleagues, Planners

What can you expect from RPCI?

• Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
• Safety
• Integrity
• Innovation
• Learning & Development
• Open & Transparent
• Performance Orientation
• Attractive Incentives
• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement

DEI statement:

At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.