Field Manager, Technical (Ruminants/Dairy)

Merck; Patna; Hybrid; INR 6,75,000 - 9,00,000; Full time

Job summary

A global animal health leader is seeking a Technical Support Specialist in Patna or Kolkata. This role involves providing technical support to sales teams across multiple states and engaging with veterinarians and customers. Ideal candidates will hold a degree in Veterinary Sciences with 2-3 years of field experience in technical solutions. The position requires extensive travel within assigned geographies, and freshers are welcome to apply.

Qualifications

• 2-3 years of field experience handling customer needs.
• Ability to provide technical support and customer relationship management.

Responsibilities

• Provide technical services to customers in assigned geography.
• Conduct customer meetings to raise awareness about scientific practices.
• Support the sales team with technical information.

Skills

Field experience in Veterinary Sciences

Technical solutions provision

Education

Degree in Veterinary Sciences

Job description

Overview

This role is responsible for providing technical support to the concerned Sales teams across Bihar, Jharkhand, Assam and West Bengal, by conducting technical trainings related to animal health and products to field sales personnel, organizing and participating in technical seminars to field veterinarians & customers along with Sales team, attending customer complaints, meeting Veterinary professionals of field and colleges for sharing of technical inputs, coordinating with Veterinary Service Dept. Corporate and Diagnostic laboratory in disease surveillance, customer requirements and field trials. The Head quarter for this role can be either Patna or Kolkata and this profile requires extensive travelling.

Our Veterinary team uses scientific background to provide technical expertise and education to our customers, sales and marketing teams. With a deep knowledge of pharmacology and animal health we engage scientific exchange with external experts and industry leaders to ensure the scientific value of our animal health portfolio is understood.

Responsibilities

• Providing Technical Services to customers in assigned geography (on-site visits with the Sales Team and off-site telephonic support) and executing a comprehensive tech service plan aligned with organizational goals.
• Customer Meetings: Meet customers in a group to create awareness about relevant scientific practices and advancements with the objective to become a partner of choice among customers.
• Technical Upgradation of the Sales team in the assigned geography: Stay ahead of recent technical developments in the Ruminant Industry and build internal competencies to provide customer support.
• Supervising Local Clinical Trials and Market support studies under the guidance of the Sr. Tech Manager.
• Publication of Clinical Trials & Market Support Study Outcomes in relevant peer-reviewed scientific journals.
• Supervise and provide timely and effective technical materials to maximize selling efforts.
• Collaboration with relevant Technical & Veterinary Education institutes in assigned geographies to improve our image as a Science Driven Organization.
• Any other relevant task that can help in improving business.
• Provide technical support to the Pharmacovigilance team.

Qualifications & Skills

• Degree in Veterinary Sciences.
• 2-3 years of field experience to handle all field situations and provide technical solutions to customer needs. Freshers and women candidates are also welcome for this opening.

About the company

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.

The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Additional information

• Required Skills: (not specified in refined version)
• Preferred Skills: (not specified in refined version)

Travel requirements: Extensive travelling; HQ can be Patna or Kolkata.

Equal Opportunity Employer statements and compliance: We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. For more information, contact our HR team.