Field Engineer-UAV Systems

Webbtree; Navi Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Webbtree in Navi Mumbai is seeking a dedicated UAV field test engineer to lead trials, ATPs, and field deployments with customers. You will coordinate with Customer Field Teams, ensure complete system readiness, and deliver user training and certification sessions.

You will analyze RCA tickets, collaborate with R&D and QA for issue resolution, and submit comprehensive field reports and logs. Travel to customer sites for trials and support is required.

Responsibilities

• Conduct field trials, demonstrations, and Acceptance Test Procedures (ATPs) for UAV systems and associated equipment.
• Ensure system readiness, including hardware, software, accessories, and all required documentation prior to field deployment.
• Execute testing activities in coordination with Customer Field Teams (CFT) for non-standard trials and special operational requirements.
• Conduct user training programs on system operation, maintenance, and best practices.
• Deliver online End User Equipment Certification (EUEC) and refresher training sessions as required.
• Analyze and close Root Cause Analysis (RCA) tickets related to operator errors, ensuring proper corrective actions and user guidance.
• Coordinate with R&D and Quality Assurance (QA) teams for troubleshooting, issue resolution, and implementation of corrective actions.
• Capture and submit product feedback, observations, and improvement recommendations arising from field activities.
• Maintain and submit field reports, test records, flight logs, training records, and other relevant documentation in a timely manner.
• Ensure strict adherence to safety guidelines, regulatory requirements, and Standard Operating Procedures (SOPs) during all field operations.
• Support customers during deployment, testing, and operational phases to ensure successful system utilization.
• Travel to customer locations as required for trials, training, ATPs, and technical support activities.

Job description

• Conduct field trials, demonstrations, and Acceptance Test Procedures (ATPs) for UAV systems and associated equipment.
• Ensure system readiness, including hardware, software, accessories, and all required documentation prior to field deployment.
• Execute testing activities in coordination with Customer Field Teams (CFT) for non-standard trials and special operational requirements.
• Conduct user training programs on system operation, maintenance, and best practices.
• Deliver online End User Equipment Certification (EUEC) and refresher training sessions as required.
• Analyze and close Root Cause Analysis (RCA) tickets related to operator errors, ensuring proper corrective actions and user guidance.
• Coordinate with R&D and Quality Assurance (QA) teams for troubleshooting, issue resolution, and implementation of corrective actions.
• Capture and submit product feedback, observations, and improvement recommendations arising from field activities.
• Maintain and submit field reports, test records, flight logs, training records, and other relevant documentation in a timely manner.
• Ensure strict adherence to safety guidelines, regulatory requirements, and Standard Operating Procedures (SOPs) during all field operations.
• Support customers during deployment, testing, and operational phases to ensure successful system utilization.
• Travel to customer locations as required for trials, training, ATPs, and technical support activities.