Field Application Engineer (Bluetooth Products)

Eilisys India - Ellisys (Bluetooth Products); Bengaluru; Hybrid; INR 600.000 - 1.000.000; Vollzeit

Zusammenfassung

Eilisys India - Ellisys (Bluetooth Products) in Bengaluru, India, seeks a technically adept Support Engineer to help customers with Bluetooth implementations and analyze issues in real-time.

The role involves hands-on protocol analysis, customer training, and collaboration on technical specifications, with occasional travel for interoperability events and customer engagements. Excellent English communication is essential.

Qualifikationen

• Bachelor's or master's in electrical engineering or related field.
• In-depth knowledge of Bluetooth BR/EDR and LE stacks.
• Familiarity with LE Audio and recent specifications.
• Experience with protocol test solutions and analysis.
• Strong written and spoken English.

Aufgaben

• Assist customers in solving complex Bluetooth issues.
• Track and maintain support cases using Jira or CRM applications.
• Assist and train customers in use of Bluetooth protocol analysis products.
• Contribute to the development and review of technical and test specifications.
• Occasional travel to support industry testing events and customer engagements.

Kenntnisse

Bluetooth Protocol

Support & CRM

English Communication

Troubleshooting

Ausbildung

Bachelor's or Master's in Electrical/ Electronics/ Telecom

Tools

Jira

CRM applications

Jobbeschreibung

Role & responsibilities

• Assist customers in solving complex technical issues related to Bluetooth implementations
• Track and maintain support cases using specialized software, such as Jira or CRM applications
• Assist and train customers in use of our Bluetooth protocol analysis products
• Contribute to the development and review of technical and test specifications
• Occasional travel to support industry testing events, interoperability workshops, and customer engagements

Preferred candidate profile

Your competencies:

• Bachelors or masters degree in electrical engineering, electronics, telecommunications, or similar discipline
• Strong knowledge of the Bluetooth protocol stack, including Bluetooth Classic (BR/EDR) and Bluetooth Low Energy (LE)
• Familiarity with recent Bluetooth specifications such as LE Audio, Channel Sounding, or Periodic Advertising
• Experience with Bluetooth HCI, radio-level concepts, and over-the-air protocol analysis
• A background in test verification or validation, or qualification testing
• Knowledge of protocol test solutions and use cases
• Excellent verbal and written communications skills in English

Preferred qualifications:

• Experience with Bluetooth SIG qualification or certification processes
• Familiarity with related technologies such as Wi‑Fi, USB, or UWB
• Experience with protocol analyzers or similar test & measurement equipment
• Participation in Bluetooth SIG working groups or interoperability events