The Field Application Engineer serves as the primary technical interface between Cyient Semiconductors and customers. The FAE works closely with sales, marketing, product engineering, and customer engineering teams to support design-in activities, provide technical consultation, resolve product-related issues, and accelerate customer adoption of semiconductor solutions.
The role combines strong technical expertise with customer-facing business skills to help customers successfully integrate semiconductor products into their applications.
Key Responsibilities
Customer Technical Support
- Provide pre-sales and post-sales technical support to OEMs, ODMs, EMS companies, and design engineers.
- Understand customer system requirements and recommend appropriate semiconductor solutions.
- Conduct technical discussions, design reviews, and product presentations.
- Support customer troubleshooting activities during development, testing, and production phases.
Design-In and Business Development
- Drive semiconductor design wins and revenue growth at key accounts.
- Identify opportunities to introduce new products and technologies.
- Assist customers in component selection, reference design implementation, and system optimization.
- Work closely with sales teams to develop account strategies.
Technical Expertise and Demonstrations
- Develop deep expertise in assigned product lines such as:
- Power Semiconductors
- GaN and SiC Power Devices
- Sensors
- Perform product demonstrations and benchmark analyses.
- Create technical documentation, application notes, and customer presentations.
Design and Development Support
- Assist customers in:
- PCB layout
- Thermal management
- Power integrity
- EMI/EMC optimization
- Firmware integration
- Review schematics and hardware architectures.
- Support prototype bring-up and validation activities.
Problem Resolution
- Investigate and resolve customer technical issues.
- Coordinate with product engineering, quality, and manufacturing teams when escalations are required.
- Collect customer feedback regarding product performance, pricing, and competitive positioning.
- Provide market intelligence to product marketing and business units.
- Track competitor technologies and emerging industry trends.
Training and Enablement
- Conduct customer workshops and technical seminars.
- Train distributor FAEs and sales teams.
- Develop technical collateral and training material.
Required Qualifications
Education: Bachelor's degree in Electronics Engineering OR Master's degree in Electronics or Electrical Engineering.
Experience
- Typically 5-7+ years of experience in:
- Semiconductor applications engineering
- Embedded systems development
Semiconductor Knowledge
- Sensors
- Power management Ics
- MOSFETs
- IGBTs