FHS IS Engineer

Airbus; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Airbus India Private Limited in Bengaluru seeks an IS Engineer to support CAMO and aviation business applications within the FHS/FTM Central team. You will resolve user queries, maintain data, and enhance processes.

The role requires IT/engineering education, 3+ years in CAMO, and knowledge of aviation MIS like AMOS or AMASIS; familiarity with SQL, SAP, QlikSense and SAP basics is a plus. Travel may be required.

Qualifications

• 3+ years of CAMO/Aviation Business Analyst experience.
• Experience with airline supply chain modules (Procurement, Inventory, Materials planning, Stores/Logistics) is advantageous.
• Working knowledge of at least one Aviation MIS (AMOS/SAP/AMASIS).
• Knowledge of SQL.
• Familiarity with Agile and Waterfall methodologies.
• Understanding of EASA Part M & Part CAMO regulatory requirements.

Responsibilities

• Provide functional and technical support for FHS business applications; resolve user queries and issues.
• Administer master data, perform data uploads, monitor interfaces between FHS IS and external systems.
• Maintain up-to-date User Guides, FAQs and knowledge databases.
• Analyze data integrity, run reports, identify recurring issues, and implement fixes.
• Collaborate with IT and application owners to improve processes and systems.
• Conduct application training to reduce user errors and improve adoption.
• Prepare, create and execute tests for project phases.

Skills

Communication

Stakeholder management

Organizational skills

Ownership & initiative

Adaptability

Education

Information Technology/Engineering degree

AME Diploma

Tools

AMOS

AMASIS

SAP

QlikSense

SKYWISE

Google Sheets

Job description

Overview

Airbus Flight Hour Services (FHS) is a transnational team headquartered in Toulouse, France, with a strong international footprint. FHS provides customized services to its customers (mainly airlines), ranging from FHS-Component PBH services to Tailored Support Programs (TSP) / Fleet Technical Management (FTM) services. The objective is to improve maintenance and engineering activities to increase aircraft reliability and availability, while supporting inventory management and cost savings. Packages include fleet technical management, component maintenance, spare management, airframe maintenance and engineering services, delivered in collaboration with partners, suppliers (OEMs, MROs) or between operating units.

Based in Bengaluru, the Airbus Fleet Technical Management Central Team (FTM-CT) is the central hub providing world-class aircraft/component reliability to customers. In collaboration with global Airline Engineering teams, we deliver premium FHS Component Reliability, TSP/FTM services, FTM Standalone (without a linked FHS-Component PBH service) and FTM Advisory services. Our mission is to maximize aircraft availability for customers while ensuring adherence to EASA, NAA and Airbus technical standards, balancing operational excellence with financial efficiency.

Accountabilities

You will join the Airbus FHS organization Product Service Line (PSL) supporting the CAMO Services & Support. The PSL delivers innovative IT solutions that support digital transformation and efficient operations for customer services. The PSL supports Customer Services activities related to:

• CAMO (Performance and Maintenance) & Component Support of in-service fleet
• Increase of service revenues of FHS

Dimensions

You will work through matrixed influence, driving robust governance and business-critical performance indicators across all FHS/FTM domains without the requirement of direct people management.

You will collaborate with the Support Team, the MIS provider and product team members. As the customer base is worldwide with Airbus Teams located in respective countries, you may be required to travel short-term.

Main activities

As the FHS IS Engineer, you will be required to perform the following activities:

• Providing functional and technical support for FHS business applications, resolving end-user queries and technical issues, troubleshooting software problems, diagnosing software faults and escalating software issues (bugs/process) to the resolver group.
• Administrating system master data, performing data uploads, and monitoring interfaces between FHS IS and external systems.
• Maintaining up-to-date User Guides, FAQs and Knowledge Management databases.
• Analyzing data integrity and consistency, monitoring data issues and running daily reports to identify recurring malfunctions.
• Performing troubleshooting, identifying root causes, and implementing corrective actions to resolve them permanently.
• Collaborating with IT team and application owner to improve business processes and systems, representing the business.
• Providing technical support in system configuration and in fixing customized reports.
• Conducting application training for users to reduce user error (e.g., Customer Order Desk, Repair, Warehouse).
• Preparing, creating, and executing tests for project phases.
• Managing FTM IT Assets and AOP monitoring.
• Handling ad hoc tasks assigned by the manager.
• Upholding Airbus Values, Leadership Model and Code of Conduct.
• Being recognized as a functional expert for the MIS process.
• Delivering robust milestones (functional specifications) and robust test campaigns measured by production application stability (low incident rate).
• Ensuring incident resolution time respects SLA.

Job Requirements

• Graduate in Information Technology, Engineering or Aircraft Maintenance (AME Diploma) related fields.
• 3+ years of experience in CAMO/Aviation Business Analyst roles.
• Specific experience in airline supply chain modules such as Procurement, Inventory management, Material planning and Stores/Logistics is advantageous.
• Working knowledge of at least one Aviation MIS (AMOS, SAP, AMASIS).
• Project Management basic knowledge.
• Knowledge of SQL.
• Knowledge of Agile and Waterfall methodologies.
• Knowledge of regulatory requirements (EASA Part M & Part CAMO) including Quality Management System, Safety Management System, EASA Part 145 and Basic Airworthiness principles.
• Experience in Maintenance Information System use (AMOS & AMASIS preferred).
• Strong knowledge of performance and quality processes.
• Knowledge of subcontractor management, including performance management.
• Clear ability to align and influence audiences.
• Strong communication and stakeholder management skills.
• Superior organizational skills with flexibility to manage multiple priorities and adapt to changing deadlines with attention to detail.
• Actively takes ownership, initiative and responsibility.
• Adaptability to different cultural environments with diplomacy skills.
• Familiarity with digital tools like QlikSense, SKYWISE and SAP basics is a plus.
• Advanced skills in Google Sheets (formulas) are valuable.

Organisation structure

The Jobholder, as a member of the FTM Central team, reports operationally to the Head of FTM Central and functionally to FHS (SMRX) in Malaysia and Europe.

This job requires awareness of potential compliance risks and a commitment to act with integrity as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus India Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Digital

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Airbus is committed to workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is committed to equal opportunities for all. We will never ask for monetary exchange in recruitment. Any impersonation should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.