FDC OTC Applications Support Technology Lead Analyst

Citibank (Switzerland) AG; Pune District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Job summary

Citibank (Switzerland) AG in Pune is seeking a seasoned Futures OTC Applications Support Tech Lead Analyst to guide cross‑functional teams, define system scope, and drive high impact enhancements. This role requires deep analytical skills and the ability to influence stakeholders across technology and business units.

You will partner with Product Owners, Business Analysts and Systems Analysts to document requirements, assess risks, and ensure compliant, secure solutions.

Qualifications

• 10+ years of experience in technology and applications support.
• Practical problem solving and strategic thinking skills.
• Demonstrated leadership, interpersonal skills and relationship building.
• Service oriented attitude and ability to work in a fast-paced environment.
• Experience gathering requirements for large development projects.
• Proficient with basic technical tools and systems.
• Strong interpersonal and communication skills.

Responsibilities

• Partner with multiple technology teams to ensure integration of functions to meet goals.
• Identify and define system enhancements; analyze existing logic and problems.
• Provide expertise in apps support and document requirements.
• Define systems scope and objectives for high impact enhancements.
• Collaborate with Product Owners and Analysts to determine system impacts.
• Mentor and coach junior analysts; manage risk and drive compliance.

Skills

Leadership

Communication

Strategic thinking

Problem solving

Requirements gathering

Risk management

Stakeholder management

Mentoring

Analytical thinking

Team collaboration

Education

Bachelor's degree

Master's degree preferred

Job description

## FDC OTC Applications Support Technology Lead AnalystApply: Hybrid: Pune Maharashtra India: Full time: Posted Today: 26998635The Futures OTC Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **Responsibilities:*** The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.* Provides expertise in area and an advanced level of understanding of the principles of apps support.* Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.* Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.* Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements* Considers the implications of the application of technology to the current environment.* Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.* Acts as advisor or coach to new or lower level analysts; allocates work.* Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.* Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.* Persuades and influences others through strong and comprehensive communication and diplomacy skills* Performs other duties and functions as assigned* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Recommended Qualifications:*** 10+ years experience* Practical problem solving and strategic thinking skills* Demonstrated leadership, interpersonal skills and relationship building skills* Service oriented attitude* Ability to work in a fast-paced environment* Experience working or leading requirement gathering efforts for multiple large development projects at one-time* Proficient using basic technical tools and systems* Good interpersonal and communication skills **Education:*** Bachelor’s/University degree, Master’s degree preferred