Fault Management L2 Engineer

Nokia; Chennai District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Nokia is seeking a senior network engineer in Chennai to fault manage and configure 5G SA core networks, coordinating with project teams for design reviews and network integration activities.

You will handle trouble tickets, ensure SLA adherence, and lead complex configuration changes while driving RCAs with care teams. Strong Cloud Native, Kubernetes, and LTE/5G knowledge are required.

Qualifications

• Bachelor's or master's degree in a related field.
• 5–8 years of Ericsson Packet Core Domain experience with 5G Core Nodes (AMF, SMF, UPF, NRF) and LTE Nodes (MME, SGW/PGW).
• Hands-on experience with E2E call flows for 5G, LTE, and VoLTE systems.
• Strong understanding of LTE and 5G EPC/5G Core Architecture Interfaces and Protocols.
• Proficiency in Cloud Native Architecture, including Microservices, Kubernetes, and Containers.
• Ability to prepare, implement, and verify configurations and integrations of network nodes.

Responsibilities

• Fault management and configuration of 5G SA Core Network.
• Coordinate with Project teams for HLD/LLD/TOL/Design reviews.
• Hand in Hand coordination with project for network integration activities.
• Handle the Trouble ticket/CR within SLA.
• Customer Issue handling and ensuring the end customer services are maintained.
• MOP/WI preparation for the activities and new learnings.
• Prepare, implement and verify the configuration and integration of a Node / System.
• Coordinating with care team for finding and analysing the RCAs.
• Guiding team members to execute complex & critical configuration changes.
• Tracking of issues related to tools and timely escalation as per pre-defined matrix.
• Attending governance call with region and internal teams. Also responsible for analysing and implementation of feedback from customers.

Skills

5G Core

5G Core Nodes

LTE Core

E2E Call Flows

LTE EPC/5G Architecture

Cloud Native

Kubernetes

Containers

Node Integration

Education

Bachelor's or Master's degree in a related field

Job description

Your responsibilities

• Fault management/configuration of 5G SA Core Network.
• Coordination with Project teams for HLD/LLD/TOL/Design reviews
• Hand in Hand coordination with project for network integration activities
• Handle the Trouble ticket/CR within SLA
• Customer Issue handling and ensuring the end customer services are maintained
• MOP/WI preparation for the activities and new learnings
• Prepare, implement and verify the configuration and integration of a Node / System
• Coordinating with care team for finding and analysing the RCAs
• Guiding team members to execute complex & critical configuration changes
• Tracking of issues related to tools and timely escalation as per pre-defined matrix
• Attending governance call with region and internal teams. Also responsible for analysing and implementation of feedback from customers.

Your skills and experience

Must-Have:

• Require a bachelor's or master's degree in a related field
• Typically, a minimum of 5 to 8 years experience in the Ericsson Packet Core Domain, specifically with 5G Core Nodes (AMF, SMF, UPF, NRF) and LTE Nodes (MME, SGW/PGW).
• Hands-on experience with E2E call flows for 5G, LTE, and volte systems
• Strong understanding of LTE and 5G EPC/5G Core Architecture Interfaces and Protocols
• Proficiency in Cloud Native Architecture, including Microservices, Kubernetes, and Containers
• Ability to prepare, implement, and verify configurations and integrations of network nodes