Factory Devices & Printing Expert

(1351) Opella Healthcare IN P.Ltd; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Opella Healthcare IN P.Ltd is seeking a Digital Workplace Factory Devices Expert to bridge Intune standards with rugged, factory-grade devices. You will own enrollment, management and security across frontline hardware in a global manufacturing context.

You will lead device lifecycle, integrate Zebra/Honeywell hardware, and ensure compliance with GxP while collaborating with global teams. A strong PowerShell skillset and ITIL/Agile experience are highly valued.

Qualifications

• 5+ years in Endpoint Management with factory IT exposure.
• Expert Microsoft Intune (Plan 2) for Android Enterprise and Frontline Worker scenarios.
• Hands-on with rugged devices (Zebra, Honeywell).
• Advanced PowerShell scripting for automating device configurations and printer mapping.
• Experience with SOTI MobiControl in enterprise environments.
• Identity: Azure AD/Entra ID, Conditional Access, and VLAN/network troubleshooting.
• Bachelor’s degree in CS/IT or related field.
• Familiarity with ITIL service management and Agile/Scrum methodologies.

Responsibilities

• Design and implement Intune enrolment profiles for Windows and Android frontline devices in factory settings.
• Manage Zebra devices using MX and OTA updates via Intune admin center.
• Implement kiosk and shared device policies for secure factory access.
• Maintain and optimize device groups within SOTI MobiControl, ensuring security parity.
• Automate printer deployments using Intune, PowerShell, PaperCut or Universal Print.
• Support industrial label printers (Zebra, Sewoo) and POS hardware in factory networks.
• Develop provisioning workflows to streamline onboarding for factory workers.
• Monitor device health using Endpoint Analytics and DEX tools; troubleshoot connectivity issues.
• Enforce CA and AppLocker policies to maintain GxP compliance.

Skills

Intune knowledge

Zebra hardware

PowerShell scripting

Azure AD/Entra ID

Agile/Scrum

Endpoint management

ITIL practices

Education

Bachelor’s degree in CS/IT or related field

Tools

SOTI MobiControl

Intune admin center

PaperCut Print Deploy

Universal Print

Job description

Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide. We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations). Our team operates in an international context, serving all markets in most of the countries around the world. Digital Technology & Architecture organization encompasses following capabilities: Integration, Enterprise Architecture, Cloud engineering, Platform Engineering (e.g. DevOps & related framework), Platforms (ServiceNow, Observability, Chatbots, SAP, Commercial, RPA, …), Digital Workplace and more “classical” infrastructures (hosting, servers, …). The Digital Workplace & Facilities team manages all digital capabilities across 60+ sites, including 12 manufacturing plants.

We are looking for a specialist to bridge the gap between global Intune standards and the unique, mission-critical requirements of our factory device environments, focusing on rugged handhelds, thermal printers, and shop-floor hardware. Are you passionate about providing exceptional Digital Workplace services that serve all our users every minute of their daily work? Influencing the way our associates collaborate and communicate? Join us to as a Digital Workplace Factory Devices Expert within our Digital Workplace & Facilities crew! As part of the Device Experience and DEX team, you will manage the following capabilities: SOTI Product Ownership & MDM Management. Factory & Industrial Device Management. Enterprise Printing Services Management. Automation & Integration. Product Roadmap & Stakeholder Management. Security & Compliance.

• SOTI Product Ownership & MDM Management
• Factory & Industrial Device Management
• Enterprise Printing Services Management
• Automation & Integration
• Product Roadmap & Stakeholder Management
• Security & Compliance

Main Responsibilities

• Intune for Frontline: Design and implement Intune enrolment profiles for Windows and Android Enterprise dedicated devices (COSU) and rugged handhelds used in warehouse/factory settings.
• Zebra Integration: Manage Zebra devices using Zebra Mobility Extensions (MX) and Lifeguard Over-the-Air (OTA) updates via the Intune admin centre.
• Kiosk & Shared Mode: Implement "Multi-app Kiosk mode" and "Shared Device" policies to ensure shop-floor associates have secure, restricted access to required factory applications.
• SOTI Management: Maintain and optimize legacy or specialized device groups within SOTI MobiControl where applicable, ensuring parity with global security standards.
• Office & Industrial Printing and Peripherals: Printer Deployment: Automate the deployment of factory and office print queues using Intune, PowerShell, and tools like PaperCut Print Deploy or Universal Print.
• Label & Thermal Support: Support the configuration and connectivity of industrial label printers (e.g., Zebra, Sewoo) and POS hardware within the factory network.
• Driver Management: Manage the lifecycle of print drivers and specialized peripheral software, ensuring compatibility with evolving OS versions.
• Operations & Governance: Staging & Provisioning: Develop automated provisioning workflows to streamline the "out-of-the-box" experience for factory workers.
• Performance Monitoring: Utilize Endpoint Analytics and DEX tools to monitor the health of factory devices and proactively resolve connectivity or performance bottlenecks.
• Security & Compliance: Enforce Conditional Access and AppLocker policies to protect factory data while maintaining GxP compliance.

About you

Technical background required. Expert Intune Knowledge: Deep experience with Microsoft Intune (Plan 2/Suite), specifically for Android Enterprise and Windows "Frontline Worker" scenarios.

Rugged Device Expertise: Hands-on experience managing Zebra, Honeywell, or similar rugged hardware.

Scripting: Advanced PowerShell skills for automating device configurations and printer mapping.

SOTI MobiControl: Experience managing devices within SOTI MobiControl (highly preferred).

Identity & Networking: Understanding of Azure AD (Entra ID), Conditional Access, and factory VLAN/network troubleshooting.

Education: Bachelor’s degree in computer science, IT, or a related field.

Experience: 5+ years in Endpoint Management, with at least 2 years focused on industrial or factory IT environments.

Frameworks: Familiarity with ITIL service management and Agile/Scrum methodologies.

Soft skills required

undefined Fluent in English. Curious and open-minded, « out of the box » thinking with growth mindset, willing to stay up to date with emerging trends and technologies in device management and automation. Proven experience working & performing in global team, in a matrix organization, with strong capacity to manage activities across web meetings and collaborative solutions. Ability to lead & take ownership even in unclear situations. Contribute to clear the unclear Ability to provide innovative solutions, propose ideas to solve a problem by implementing them. Agile and continuous improvement mindset, with critical-thinking and root-cause-analysis paradigms. Able to write and speak fluently in English for any audience.

About Opella

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.