Facility Coordinator

Tata Consultancy Services; Agra, Haldwani, Kanpur; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading IT services company is looking for a candidate to manage HUB Admin activities and operations in Agra. The role includes overseeing admin teams, ensuring compliance at exam venues, and vendor management. Ideal candidates should have strong technical knowledge of electrical equipment, experience in facility operations, and good communication skills. This position may require travel and handling crisis situations.

Qualifications

• Experienced in Soft services facility management.
• Must have managed a team.
• Willing to work, learn and perform under extreme pressure.

Responsibilities

• Complete ownership of managing HUB Admin activities/operation & Admin Team.
• Direct reporting to Regional Admin Head on day to day activities.
• Help in Recruitment, Training and talent development of Team Members.

Skills

Good communication skills (written/verbal)

Strong technical knowledge of Electrical Equipments

Experience in Facility Operations and management

Vendor Management skills

Good computer knowledge (Microsoft xls, word, PowerPoint)

Job description

Role & responsibilities

• Complete ownership of managing HUB Admin activities/operation & Admin Team
• Defining Scope and KRAs of Team members
• Communicate and co-ordinate with immediate management for day to day activities
• Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
• Monitoring and reporting of key project activities, plans and progresses
• Managing calls and discussions
• End to end Exam day and non exam day administrative activities management and Team coordination
• Ensuring zero incident on Exam day related to Admin Services
• Help in Recruitment, Training and talent development of Team Members
• Define and deploy control and Monitoring mechanism Admin Team within HUB
• Training and development of Admin Team within HUB
• Ensure Standardising of process at all Exam Venues within HUB
• Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
• Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
• Central spoc for all Facility related matters within HUB
• Ensure SLA/SLC at Exam Venues
• Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
• Deployment of Adhoc/Contract manpower at Exam Venue
• Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
• Maintain and monitor legal compliances for all Venues
• Prepare and deploy contingency/BCP
• Surprise checks at exam Venues
• Handle crisis situation
• Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
• Conduct audit of Exam venues
• Any other duty assigned from time to time

Must Have

• Good communication skills (written/verbal)
• Strong technical knowledge of Electrical Equipments
• Experienced in Soft services facility mgmt.
• Experience in Facility Operations and management
• Must have managed a team
• Experience in conflict management
• Willing to work, learn and perform under extreme pressure
• Willing to travel
• Good liasoning with olice and other local Govt. departments
• Aware of laws related to facility compliance and operations
• Vendor Management skills
• Open to take complete ownership, responsibility & accountability of assigned work
• Good computer knowledge ( Microsoft xls,word, Powerpoint etc)

Good Have

Professional Certifications, additional language knowledge, Strong analytical and logical understanding