Facilities & Workplace Operations Manager

Allegis Group; Bengaluru; Hybrid; INR 800,000 - 1,400,000; Full time

Job summary

HSBC is seeking an experienced Facilities & Workplace Operations Manager to oversee end-to-end workplace operations, ensuring a safe, efficient and employee-friendly environment.

The role covers day-to-day facilities, vendor management, budgeting, events, MIS reporting and compliance, with a strong focus on improving the employee workplace experience at Salarpuria Softzone, Bellandur, Bangalore.

Qualifications

• Hands-on experience in facilities and workplace operations.
• Experience in managing multi-vendor environments and contracts.
• Proven ability to budget, forecast and control costs.
• Strong coordination of events and employee engagement activities.
• Compliance with workplace safety and regulatory requirements.

Responsibilities

• Manage day-to-day facility and workplace operations including housekeeping, security, engineering, maintenance, pantry and allied services.
• Oversee vendors, contracts, SLAs, service delivery and vendor performance reviews.
• Coordinate employee engagement programmes and corporate events.
• Handle budgeting, forecasting, cost control, invoice validation and vendor payments.
• Manage cafeteria/food services and employee transportation operations.
• Coordinate procurement activities and work with stakeholders.
• Prepare MIS reports, dashboards, compliance documents and audit records.
• Ensure workplace safety, compliance and continuous improvement.
• Collaborate with business stakeholders to enhance the employee workplace experience.

Skills

Facilities Management

Workplace Operations

Vendor & Contract Management

SLA Management

Employee Engagement & Event Management

Budgeting & Forecasting

Invoice & Billing Management

Cost Optimisation

Stakeholder Management

MIS Reporting

Procurement Coordination

Cafeteria Operations

Transportation Management

Workplace Safety & Compliance

MS Excel

Job description

Facilities & Workplace Operations Manager

Company: HSBC
Payroll: Allegis Group
Location: Salarpuria Softzone, Bellandur, Bangalore
Experience: 68 Years
Contract: 1 Year, Extendable
Function: Facilities / Workplace Operations
Reporting To: Centre Operations Lead

Job Description

We are looking for an experienced Facilities & Workplace Operations Manager to manage end-to-end workplace operations and ensure a safe, efficient and employee-friendly working environment.

Key Responsibilities

• Manage day-to-day facility and workplace operations, including housekeeping, security, engineering, maintenance, pantry and allied services.
• Manage vendors, contracts, SLAs, service delivery and vendor performance reviews.
• Coordinate employee engagement programmes and corporate events, including Annual Day, Family Day, cultural and wellness activities.
• Handle budgeting, forecasting, cost control, invoice validation and vendor payments.
• Manage cafeteria/food services and employee transportation operations.
• Coordinate procurement activities and work closely with internal and external stakeholders.
• Prepare MIS reports, dashboards, compliance documents and audit records.
• Ensure workplace safety, compliance, operational efficiency and continuous improvement.
• Work closely with business stakeholders to enhance the overall employee workplace experience.

Required Skills

• Facilities Management
• Workplace Operations
• Vendor & Contract Management
• SLA Management
• Employee Engagement & Event Management
• Budgeting & Forecasting
• Invoice & Billing Management
• Cost Optimisation
• Stakeholder Management
• MIS Reporting
• Procurement Coordination
• Cafeteria Operations
• Transportation Management
• Workplace Safety & Compliance
• MS Excel

Preferred Candidate

• 6–8 years of experience in Facilities Management, Workplace Operations, Corporate Administration or Employee Experience.
• Experience working in a large Corporate / MNC / IT / BFSI environment preferred.
• Strong exposure to multi-vendor management and workplace services.
• Hands-on experience in budgeting, vendor governance and financial tracking.
• Experience managing medium to large-scale employee events.
• Strong communication, negotiation, stakeholder management and problem-solving skills.
• Ability to independently manage workplace operations and employee-engagement activities.