Facilities Operations Manager - GCC (Night Shift)

Fictiv; Bengaluru; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

MISUMI Americas seeks a Facilities Operations Manager to run the Bengaluru GCC, ensuring safe, efficient, and well‑organized workplace operations. The role involves managing housekeeping, security, space planning, vendor contracts, and employee experience, with a focus on cross‑functional collaboration and scalable processes.

You will coordinate with HR and vendors, leading safety compliance, budgeting, and performance reporting while shaping the future footprint for rapid growth across the GCC

Qualifications

• 8-10 years of experience in office facilities or REWS (Real Estate & Workplace Services) support.
• Experience with North America shift timings (night shift).
• Proficiency in Google Docs and Google Sheets, ticketing systems, and facility management tools.
• Familiarity with workplace safety norms and basic procurement processes.

Responsibilities

• Own end-to-end daily office operations including housekeeping, pantry, maintenance, and security at Bengaluru GCC.
• Lead sourcing, negotiation, and management of service contracts (catering, cleaning, transport, AC, etc.).
• Plan transport and logistics for employees and visiting colleagues; collaborate with HR on events and onboarding/offboarding logistics.
• Ensure workplace safety, statutory compliance, and preventive maintenance; act as emergency responder.
• Define and monitor facilities KPIs and forecast future space/service needs for GCC growth.
• Oversee day-to-day admin operations and documentation across facilities.

Skills

English communication

Multilingual communication

Vendor management

Planning & organization

Hybrid work readiness

Team collaboration

Education

Graduate-level education

Tools

Google Docs

Google Sheets

Ticketing systems

Facility management software

Job description

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

The Facilities Operations Manager is a key contributor to building a safe, functional, and well-run workplace within the GCC - overseeing and executing programs across facility maintenance, vendor management, and workplace safety compliance. The role also assists with day-to-day office operations, helping with space planning, employee workplace requests, and general operations tasks. You will connect day-to-day facility workflows with longer-term operational priorities, contributing to a well-run and people-centered GCC.

What You’ll Be Doing

Areas of Responsibility:

• Workplace Operations: Own end-to-end daily office operations including housekeeping, pantry, maintenance, and security. Lead seating allocation strategy, office moves, and overall upkeep of the Bengaluru GCC facility through proactive inspections, preventive planning, and hands‑on vendor management.
• Vendor Management:Lead sourcing, negotiation, and management of service contracts (catering, cleaning, transport, AC, and others). Manage the facilities budgets - tracking, and reporting spend - while ensuring invoice processing and documentation meet finance and compliance standards.
• Employee & Visitor Experience:Drive transport and logistics planning for employees and visiting colleagues. Partner closely with HR to design and deliver team events, wellness initiatives, and onboarding/offboarding logistics that reflect a strong employee experience.
• Safety & Compliance:Own workplace safety protocols, statutory compliance, and preventive maintenance planning end to end. Serve as the primary point of contact and decision-maker during emergencies, ensuring readiness and rapid response.
• Planning & Reporting: Define and monitor facilities KPIs, drive process improvement initiatives, and lead forecasting for future space and service needs in line with GCC growth plans.
• General Administration:Oversee day-to-day administrative operations, ensuring documentation, scheduling, and internal coordination run efficiently across the facilities function.

Desired Traits:

Traits:

• Good English communication skills, including the ability to communicate technical information clearly to employees, vendors, and stakeholders.
• Ability to understand and speak multiple languages - English, Kannada, Hindi, and any other regional languages (Telugu/Tamil) is a plus.
• Proactive, detail-oriented, and solution-focused.
• Comfortable working across multiple time zones and hybrid setups.
• Experience supporting scaling teams or dynamic office environments.

Qualifications & Experience:

• Graduate‑level education in any field; a background with an administrative or business management focus is preferred.
• 8-10 years of experience in office facilities, workplace services, or REWS (Real Estate & Workplace Services) support, ideally with exposure to North America shift timings (night shift).
• Familiarity with workplace safety norms, statutory compliance, and basic procurement processes.
• Proficiency in Google Docs and Google Sheets, ticketing systems, and facility management tools.
• Prior exposure to facilities management within a corporate setting.
• Bonus: Experience setting up an office from scratch.
• Bonus: Exposure to ISO processes.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.
• Excel at being part of a strong, empathetic team.
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
• Have an ‘always learning’ mindset that celebrates learning, not just wins.
• Help us continue to build a world‑class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.