External -AAM-BB

Ujjivan Small Finance Bank; Ujjain; On-site; INR 450,000 - 650,000; Full time

Job summary

Ujjivan Small Finance Bank is seeking an Assistant Acquisition Manager at the branch to drive liabilities growth and acquire new customers in the open market. The role also focuses on assisting in the conversion of existing borrowers to liability products and enhancing customer relationships.

The incumbent will train customers to use ATMs and BCs, drive adoption of alternate channels, and coordinate with CRS for unsecured loans conversions, reporting to the Branch Sales Manager - Branch Banking.

Responsibilities

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through leads, referrals or alternate channels
• Maintain the database of prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for converting existing borrowers into liabilities
• Cross sell other secured loan products and pass quality leads to respective loan officers
• Share customer insights/product feedback with the Branch Sales Manager - Liabilities
• Interact with customers in a courteous and professional manner

Job description

• POSITION DESCRIPTION
  

JOB TITLE : Assistant Acquisition Manager
GRADE : AM-II
DEPARTMENT : Branch Banking
LOCATION : Branch
SUB-DEPARTMENT : TYPE OF POSITION : Full-time
REPORTS TO : Branch Sales Manager - Branch Banking
REPORTING INTO
NA

• ROLE PURPOSE & OBJECTIVE
  

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market
• Assist the CRS - unsecured loans for conversion of existing borrowing customers for liabilities
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels
• SIZE OF THE ROLE
  

FINANCIAL SIZE
NON-FINANCIAL SIZE

• Target assigned as per the branch
• CASA Book – as per the branch
• TD Book – as per the branch
• Segment wise book (NR, Senior Citizen, HNI etc) - as per the branch
• Number target for all the respective products.
• CA
• SA
• TD
• KEY DUTIES & RESPONSIBILITIES OF THE ROLE
  

Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities
  

Customers

• Interact with customers in a courteous and professional manner;