External -AAM-BB

Ujjivan Small Finance Bank; Rajnandgaon; On-site; INR 500,000 - 700,000; Full time

Job summary

Ujjivan Small Finance Bank in India seeks an Assistant Acquisition Manager for the Branch Banking team. You will lead liabilities growth by acquiring new customers, converting existing borrowers, and cross-selling products to strengthen relationships at the branch.

You will drive customer onboarding via ATM/BC channels, training clients to use digital services, and actively meet branch targets through leads, referrals, and alternate channels.

Responsibilities

• Acquire new liabilities customers from open market
• Assist CRS with converting existing borrowing customers to liabilities
• Cross-sell other secured loan products and pass quality leads to loan officers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels
• Meet set liabilities targets on a branch basis; manage leads and referrals from branch staff
• Interact with customers in a courteous and professional manner

Job description

• POSITION DESCRIPTION
  

JOB TITLE : Assistant Acquisition Manager
GRADE : AM-II
DEPARTMENT : Branch Banking
LOCATION : Branch
SUB-DEPARTMENT : TYPE OF POSITION : Full-time
REPORTS TO : Branch Sales Manager - Branch Banking
REPORTING INTO
NA

• ROLE PURPOSE & OBJECTIVE
  

The incumbent will be primarily responsible to -

• Acquire new customers for liabilities from open market
• Assist the CRS - unsecured loans for conversion of existing borrowing customers for liabilities
• Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers
• Train/assist customers to use ATM and BCs; drive usage of alternate channels
• SIZE OF THE ROLE
  

FINANCIAL SIZE
NON-FINANCIAL SIZE

• Target assigned as per the branch
• CASA Book – as per the branch
• TD Book – as per the branch
• Segment wise book (NR, Senior Citizen, HNI etc) - as per the branch
• Number target for all the respective products.
• CA
• SA
• TD
• KEY DUTIES & RESPONSIBILITIES OF THE ROLE
  

Business

• Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion
• Understand need and acquire customers who meet the criteria for liability products through either of the below channels:
• Leads generated by branch staff and personal leads
• Referrals generated from existing customers
• Alternate channels
• Maintain the database of the prospects, meet select prospects and manage the relationship thereafter
• Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer
• Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers
• Share customer insights/product related feedback with the Sales Manager - Liabilities
  

Customers

• Interact with customers in a courteous and professional manner;